Speaking to your students through omni-channel communication is an essential strategy for enrollment and engagement. As college decision day looms near, students are weighing options to determine their future paths. They’ll be juggling offers and information from dozens of colleges and universities which is a lot to take in. Often,
The cannabis industry is growing reliant on call centers as demand for recreational cannabis and its related information grows with each passing year. When strategizing ways to get cannabis customer’s attention and move them through the sales process, call centers might not be the first thing that come to mind.
Non-English-speaking customers are a large percentage of the population. Do you provide the necessary support for them?
Is texting cannabis customers worthwhile? Yes. But is it legal? That’s a more difficult question to answer. Read more.
What if there was a proven way to get your prospective student’s attention in a way that they would actually appreciate?
Some say call centers are dying thanks to tools like IVR. However, call centers are actually trending up. Read more to find out why.
Over 323 million Americans own cell phones. If you want to market to them, it’s time to start using automated SMS services.
Not hitting your sales numbers? It’s time to try something new. Why not try the benefits of an appointment setting firm?
Have you ever thought about what else you could be doing to increase your enrollment rate? There may be an area you have overlooked.
When reaching out to students for higher education enrollment, using a third-party call center provides the extra advantage you need to reach your enrollment goals. Considering all of the added challenges you currently face to reach – or exceed – your enrollment goals, isn’t it comforting to know that a
According to Gallup, 56% of full-time employees are working partly or fully remote. Additionally, 23% of remote workers want to remain out of office. Whether workers like it or not, working from home is the new normal; is your business switching to a virtual office? With this new reality comes
Is your nonprofit having a hard time engaging your donors? Whether you’re a small nonprofit or a large one, you know that engaging your donors is a key to success. Donor engagement is the way your nonprofit organization interacts with its donors. Sending out blogs and posting them on social
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