Outbound

Telesales Services

Dedicated Agents at the Ready to Help You Exceed Your Revenue Goals

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Expand Your Reach for a Fraction of the Cost

Extend Your Sales Team with Telesales Services

AnswerNet’s dedicated telesales agents are ready to manage your business-to-business (B2B) or business-to-consumer (B2C) programs!

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Telesales Service Programs

AnswerNet telesales agents are specially selected and trained on your programs. They listen for the right moments to convert:

  • Leads into prospects,
  • Prospects into customers, and
  • Calls into sales

The telesales agents’ courteous, helpful and professional manner creates customer interest and helps retain their business.

To obtain top telesales results, scripts are carefully written together with our customers, and agents are trained, monitored and coached in your product and sales process.

In order to generate success, your program is assigned telesales agents that have telesales experience and skills that match your requirements. These professionals work from one of our dedicated telesales call centers, also known as an “outbound” call center.

Here are just a few of the business types that have outsourced their telesales to AnswerNet:

  • Biotech companies
  • Computer hardware/ software firms
  • Conferences and seminar agencies
  • Consumer products business
  • Cable / Internet service providers
  • Beauty / salon product companies

To help achieve telesales success, AnswerNet closely monitors response rates. Client Service Managers meet with you throughout each step of your telesales program to assess results and, if necessary, make adjustments to boost the results

AnswerNet can provide you with dedicated management and detailed reporting for your telesales program.

Basic Telesales Services

This service includes a variety of features to choose from depending on the needs of your business.

Are your products or services straightforward, requiring single calls to customers or prospects to qualify leads, set appointments and close sales?

The AnswerNet’s basic telesales services effectively present offers that customers and prospects will respond to again and again.

Several of our telesales call centers have predictive dialers which enable fast, efficient calling and are particularly effective for managing large lists.

Sales Cycle Telesales Services

Using AnswerNet’s Mystery Shopping Services, your company can start identifying missed sales opportunities and pinpoint areas to improve your customer service levels.

Do you provide goods and services that are high-value, complex and require more than one call to achieve results?

Are your customers and prospects senior executives or elite consumers that are challenging to reach?

AnswerNet telesales services agents follow through from lead to close in order to create and develop customer relationships.

Dedicated telesales agents are trained to overcome obstacles between you and your buyers. They stay in touch with prospects at each segment of the sales cycle.

Features & Benefits

Features

  • Customized Sales Campaigns
  • Complex Program Management
  • Lead Generation
  • Lead Qualification
  • Customer Satisfaction
  • List Scrubbing
  • Fulfillment Services
  • Payment Processing
  • Up-Selling and Cross-Selling
  • Appointment Setting
  • Seminar and Event Registration

Benefits

  • Cost-Effective
  • Zero Staffing Overhead
  • Flexible and Tailored to Your Budget
  • 24/7 Availability
  • Programs for Any Business Size
  • Complete Sales Cycle Support
  • B2C and B2B Sales Expertise
  • PCI-DSS Compliant

Outbound Services

Click any of the items below to further explore our Outbound options.

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