Property Management Answering Service

Protect properties and tenants with

24/7 availability

We handle leasing inquiries, maintenance requests, and seamlessly integrate with popular property management ticketing systems such as Apfolio, Propertyware, Yardi, and others.

Tailored Solutions for Property Management

AnswerNet’s services are distinctively designed to meet the unique and complex needs of the property management industry, ensuring superior tenant experiences.

Centralized Tenant Communication

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AnswerNet's centralized communication system streamlines tenant interactions, ensuring effective and efficient management of tenant inquiries and concerns.

Multilingual 24/7
Support

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Our around-the-clock, bilingual support system caters to a diverse tenant base, ensuring accessibility, understanding, and superior customer service at all hours.

Maintenance Request Management

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AnswerNet offers a web-based maintenance work order system with live agents available to manage your maintenance requests and dispatch calls connecting staff, contractors and management.

Improve response time, occupancy rates,
and maintenance request resolution.

Faster
Answer Times

Deliver a faster speed to answer residential and commercial resident/tenant calls to improve overall satisfaction and limit property and health risks.

Optimal
Handle Times

Optimize the average handle time for lease inquiries and service requests to ensure efficient call resolution while maintaining high-quality service.

Increased Occupancy

Maximize property occupancy by efficiently scheduling leasing appointments, optimizing leasing team resources, and enhancing the customer experience.

Prioritize
Requests

Minimize response times and expedite maintenance request resolutions to enhance tenant satisfaction, protect property, and prevent critical issues.

Dispatch Service
Technicians

Dispatch work orders to property maintenance technicians or contracted trade specialists for immediate intervention and resolution of critical needs.

Customer
Satisfaction

Enhance overall resident and tenant satisfaction by providing exceptional service, proactive communications, and maintaining positive relationships.

Integrations

Effortlessly integrate with
your existing business tools and platforms

Our services are precisely calibrated to meet the unique
needs and challenges of energy retailers.

Yardi
Propertyware
Appfolio
Buildium
Entrata
 BOOST EFFICIENCY
Leverage API integrations
 for streamlined customer interactions.

Overcome the Challenge of Missed Connections

Our specialized features handle the complexities of service delivery, freeing you to focus on other vital aspects of your business growth and strategy.

Our call handling strategies are meticulously tailored to align with your operational needs, ensuring a perfect fit for your property management requirements.

Our rapid and efficient response system for maintenance and emergencies ensures immediate attention to tenant issues, promoting tenant safety and satisfaction.

With technology that integrates smoothly with your existing systems, AnswerNet ensures continuity, enhanced efficiency, and streamlined operations for your property management services.

AnswerNet’s scalable services provide an economical and efficient alternative to in-house call handling, reducing operational costs while maintaining high service quality.

Our trained agents are committed to acting as extensions of your brand, ensuring that every interaction upholds your property management company’s values and service standards.

Our expert team’s availability around the clock provides continuous, reliable support to your tenants, enhancing your property management’s responsiveness and reliability.

Streamline Your Management Business Today!

Fill the form for free consultation and more information.

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