A telemarketing campaign is a proven, cost‐effective method to promote and sell small business services and products to a large audience. When partnering with a qualified list of potential customers, telemarketing campaigns can increase sales, profits and customer satisfaction – without increasing your staffing and training costs. This is especially …
10 Steps to Unparalleled Telemarketing Campaign Success Read More »
Powerful Questions to Ask about Your Brand Apple, Starbucks, Procter & Gamble – all massively successful companies that are fierce protectors of their brands. Why? These companies recognize the importance of creating a brand that has high value in the eyes of the public. In fact, these companies spend billions …
Speaking to your students through omni-channel communication is an essential strategy for enrollment and engagement. As college decision day looms near, students are weighing options to determine their future paths. They’ll be juggling offers and information from dozens of colleges and universities which is a lot to take in. Often, …
Reaching Students via Omni-Channel: 4 Proven MethodsRead More »
The cannabis industry is growing reliant on call centers as demand for recreational cannabis and its related information grows with each passing year. When strategizing ways to get cannabis customer’s attention and move them through the sales process, call centers might not be the first thing that come to mind. …
6 Simple Ways Call Centers Help the Cannabis IndustryRead More »
As a business grows, one person is no longer enough to answer your phones. This is when you reach out to a small business answering service.
Non-English-speaking customers are a large percentage of the population. Do you provide the necessary support for them?
The last four generations all have their own unique preferences for communication. Can you identify those preferences?
Is texting cannabis customers worthwhile? Yes. But is it legal? That’s a more difficult question to answer. Read more.
What if there was a proven way to get your prospective student’s attention in a way that they would actually appreciate?
Some say call centers are dying thanks to tools like IVR. However, call centers are actually trending up. Read more to find out why.
