As the saying goes, “nothing happens until a sale is made.” Unfortunately, getting your sales reps in front of prospects to make sales has never been more challenging. One solution savvy sales executives are turning to in solving this problem is the use of outsourced appointment setting services. While experienced …
Is your nonprofit having a hard time engaging your donors? Whether you’re a small nonprofit or a large one, you know that engaging your donors is a key to success. Donor engagement is the way your nonprofit organization interacts with its donors. Sending out blogs and posting them on social …
8 Nonprofit Organization Blog Ideas That Get Donors’ AttentionRead More »
Why cut a large audience out of your service capabilities when you can easily introduce accessibility options? Providing accessible customer service options ensures every caller gets the attention they deserve. What is Accessibility? Accessibility, in general terms is, the practice of making your website, product, or service available to all. …
Regardless of industry, your incoming call volume can be overwhelming. Virtual receptionists are there to take calls day or night. They answer all calls quickly, professionally, and without interruption. Is this the flexible, cost-effective way of managing your office communications you’ve been looking for? How Does a Virtual Receptionist Help? …
The Benefits of a Virtual Receptionist for Any BusinessRead More »
Business owners often question what call center location is best for them, their business, and their customers. This isn’t always an easy question to answer. The main factors to consider when choosing the location are cost, company and client needs, time zone, and language barriers. What Call Center Location Terms …
What Call Center Location is Right for You? (& Considerations)Read More »
There are many unique terms thrown around in the contact center industry, such as Automation, BPO, IVR, and Teletypewriter, but the most common are Inbound and Outbound. The simplest definition of both an inbound and outbound call center is that one receives calls, and one makes calls. However, there’s a …
How Your Business Benefits from Outbound Call Center ServicesRead More »
Do you own or run a property management company? Are you looking to reduce costs yet improve your tenant service? The struggle to keep up with maintenance issues can be costly and overwhelming. Yet, an effective way to cut costs is to outsource some of the responsibilities. You can outsource …
Property Managers: How Answering Services Increase RevenueRead More »
Did you know that outsourcing business processes to call centers is an effective way to grow your business? It has the potential to boost your company’s revenue without increasing overhead costs. Many businesses don’t realize the extensive services that a call center offers. Call Center Benefits Explore some of the …
A Medical Answering Service provides HIPAA compliant medical answering and other call center solutions for various types of healthcare providers. Call centers have the technology, expertise, and flexibility to fulfil the specific requirement many medical professionals’ offices require. Trained and experienced live agents will answer your incoming calls, take messages, …
What Can a Medical Answering Service Do? (& Benefits)Read More »
Whether you’re an up-and-coming law firm or just looking for a solution to your growing call volume, an answering service may be your best solution. However, it’s unwise to go with your first choice. To make the best decision for your business, try asking these six questions before hiring a …
6 Questions to Ask When Hiring a 24/7 Legal Answering ServiceRead More »
