Inbound

Dispatch Services

Let AnswerNet Help in Dispatching Services to Your Customers

Prompt Communication

Dispatch With Us By Your Side

Do you need to page a member of your team right away? Is there a call, email or fax that you must respond to immediately? Do you provide towing or other emergency services?

AnswerNet’s Dispatch Services provide timely contact with you or your staff.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Receive, Page, Respond, and Act

The capability to receive, page, respond and act on an urgent or emergency call is crucial to you, your customers and the success of your business. Using AnswerNet’s Dispatch Services, your calls are responded to 24/7/365, ensuring your business is always available.

Many companies rely on AnswerNet’s Dispatch Services to ensure their staff is alerted in a timely manner. Regardless if you are an AC repairman whose client has a HVAC emergency, a utility service worker who needs to be paged about a water main break or a doctor whose patient is in the ER; our Dispatch Services allow you and your business to run efficiently at an affordable price.

Accuracy & Convenience

AnswerNet provides you with a local or toll-free number that can be answered 24/7 by our agents. Our dispatching and paging agents follow the script accurately—all calls are handled to your specific needs. They take detailed, accurate messages and dispatch those messages to pre‐selected personnel to handle the situation.

Customizable Paging and Dispatch

AnswerNet’s Dispatch Services are fully customizable to meet your business needs. Our Dispatch Services include towing dispatch, sales staff notification, utility service call dispatch, property management repair calls and much more.

 

Features & Benefits

Features

  • 24/7 Live Agent Answering
  • Nationwide Availability
  • Multilingual Capabilities

Benefits

  • Prompt Communication
  • Customizable Monthly Plans
  • Local and Toll-Free Numbers
  • PCI-DSS Compliant

Inbound Services

We have a wide array of options to suit any business need.

  • Telephone Answering Service
  • Customer Service and Support
  • Order Processing
  • Data Breach Services
  • Dispatch Services
  • Direct Response
  • Emergency Call Center Services
  • Building Maintenance Management
  • Help Desk Services
  • Recall Services
  • COVID-19 Business Relief
  • Contact Tracing Services
  • Hotline Services (SOX, Corporate)
  • Live Chat
  • Whistleblower Hotlines
  • Virtual Receptionist
  • Appointment Management
  • Disaster Response
  • Overflow/After-Hours Support
  • Cell Phone Answering Services
  • Loyalty Program Support

Are You Ready to Take Your Customer Service to the Next Level?

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* Are you looking to outsource your incoming calls or outgoing calls? (Select One)
Inbound   Outbound