Third-Party Verification
Your Trusted Partner for Seamless Third-Party Verification
AnswerNet TPV delivers customized verification solutions across live agent, IVR, digital, and video channels—backed by a state-of-the-art platform built for your unique compliance needs. Protect your revenue and stay audit-ready with a partner who adapts to you.
1.6M+
24/7
5
Why the Right Verification Partner Matters
Your sales team is under pressure. Your compliance team is under scrutiny. You need a TPV partner that understands both.
Uptime That Keeps You Selling
Your verification platform should never be the bottleneck. AnswerNet’s cloud-based infrastructure is built for reliability, so your sales channels stay open and your agents stay productive.
See how we prevent this
Compliance Exposure Is Expensive
One bad recording. One missed disclosure. One failed audit. PUC fines, CMS penalties, class-action lawsuits—the cost of non-compliant verification can be catastrophic.
See your compliance coverage
Sales vs. Compliance Friction
Your sales team wants speed. Your compliance team wants protection. Legacy TPV forces you to choose. You shouldn't have to sacrifice one for the other.
See how we solve both
Explore solutions
Ready to talk?
Three Ways to Verify. One Trusted Partner.
Choose the verification method that matches your sales channel, compliance requirements, and customer preferences.
Live Agent Verification
Human-powered verification for complex transactions and high-stakes enrollments requiring a personal touch.
- Bilingual agents (English & Spanish)
- Extended hours, 7 days a week
- Custom scripts for your compliance needs
- Real-time agent coaching available
- Video verification available
Best for: Door-to-door, telemarketing, retail, complex enrollments, regulatory-sensitive transactions
IVR / Automated Verification
Self-service verification that scales instantly. Handle volume spikes without adding headcount or waiting on hold. Also available as Telephonic Signature (T-Sig) for health industry enrollments.
- 24/7/365 availability
-
Instant scalability for peak
seasons - Transcript and audio included
- No hold times, ever
Built for telecom providers and
high-volume energy campaigns
Digital / SMS Verification
Mobile-first verification in under 60 seconds. Capture geo-location, IP address, and e-signature—all from the customer's phone.
- Real-time geo-location tracking
- IP address validation
- E-signature capture
- 45-second average completion
Best for: Tech-savvy customers, solar/home improvement, speed-critical deals
See industry-specific solutions
Explore advanced capabilities
Ready to talk?
Next-Generation Verification Technology
Go beyond basic TPV with advanced fraud prevention, biometric authentication, and AI-powered compliance monitoring.
Voice Biometrics
Voiceprint authentication to enhance security and prevent identity fraud.
Learn about fraud prevention
Face Verification
Authenticate door-to-door reps in real time to prevent unauthorized sales.
See D2D solutions
Video-Verify TPV
Secure video link verification adds another layer of trust to high-value transactions.
Request a demo
Geolocation Tracking
Eliminate false location and spoofing claims with real-time GPS validation.
See it in the portal
See these tools in action
Ready to talk?
Built for Your Industry's Compliance Demands
We speak your regulatory language. Our team knows PUC rules, CMS requirements, FCC mandates,
and state-specific disclosure laws inside and out.
Retail Energy Suppliers
PUC audits. Slamming allegations. Friendly fraud chargebacks. We’ve helped energy suppliers across all 14 deregulated states protect their enrollments and defend their compliance posture for years.
What we handle
D2D and retail kiosk verification
At nights and weekends when your team goes home
PUC-compliant scripts
For OH, PA, IL, TX, NY, NJ, and all deregulated markets
Geo-tagging and device fingerprinting
To prevent agent location spoofing
Real-time enrollment
Data delivery to your billing and EDI systems
Healthcare Payers & Brokers
Clawbacks destroy commissions. SOA violations destroy licenses. We help Medicare brokerages protect their agents and their revenue with compliant, defensible verification—especially during AEP chaos when call volumes spike 10x.
What we handle
FCC One-to-One consent validation
Before the dialer connects
Automated TPMO disclaimer delivery
Before benefits discussion
Scope of Appointment (SOA)
Timestamp tracking via SMS
10-year recording retention
For CMS compliance requirements
Telecom & Broadband Providers
Every failed verification is a $200 truck roll you’ll never recover. When customers cancel at the door or claim “I was never told about year-two pricing,” you need bulletproof documentation to protect against cramming allegations.
What we handle
Pre-install verification
To confirm appointments before dispatching trucks
FTC Junk Fee rule compliance
With “Total Price” disclosure capture
Broadband Nutrition Label
Acknowledgment documentation
Moving season overflow capacity
Without new hires
Solar & Home Improvement Lenders
Solar has the highest cancellation rate in home services—sometimes 40-50%. Between permitting delays, dealer fee disclosures, and tax credit confusion, buyers have months to develop remorse. Our Welcome Call TPV re-sells the value after your rep leaves.
What we handle
“Welcome Call” TPV
To reduce cancellations during permitting delays
Cash vs. financed price
Disclosure recording for CFPB compliance
Tax credit eligibility
Disclaimer verification (IRS Section 25D)
Video verification
For high-value contracts requiring extra documentation
MCA & Alternative Lenders
In merchant cash advance, the TPV recording is your lifeline in court. When a merchant claims “I didn’t understand the terms” or stacks three positions in 48 hours, your defense depends on clear, independent verification—without the broker coaching them through it.
What we handle
Independent merchant verification
Without broker on the line
State-specific disclosure scripts
(NY, CA, UT, MO auto-detected)
APR-equivalent
And total cost acknowledgment capture
Instant bank verification
Integration for fraud prevention
See how it all comes together
Ready to talk?
Complete Visibility Into Every Verification
The FOCUS Portal gives you real-time access to every recording, every transcript, and every data point—without waiting on support tickets or file transfers. It’s the only TPV platform that puts you in total control.
Real-Time Reports
Daily transaction status at your fingertips
Fraud Detection
Geo-confirmation and IP validation built-in
Role-Based Access
Control who sees what across your team
Data Redundancy
AWS cloud backup with 99.99% uptime
Unlimited Downloads
Access recordings anytime, no extra fees
Data Visualization
Analytics dashboard for trends and insights
Why Industry Leaders Choose Us
We’re not just another TPV vendor. We’re the verification partner that protects your revenue without slowing your sales.
Enterprise Security
PCI DSS and SOC 2 Type II certified. The compliance credentials your legal team demands.
True Omnichannel
Live agent, IVR, digital, video, chat, SMS, and WhatsApp—all on one platform. Switch methods without switching vendors.
24/7 Access
Your data when you need it. Portal access never sleeps, even when our agents do.
What Customers Say About Us
We handle the details so that you can focus on building your business.
5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond...
George
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive...
Candice West
Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous...
Tom Eckert
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana...
Carol
Quality Our Customers Require
...we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
Frequently asked questions
Quick answers to the questions we hear most often.
Most clients are live within 2-3 weeks. We handle script development, compliance review, system integration, and agent training. For urgent needs, we’ve launched programs in as little as 5 business days. Schedule a consultation to discuss your timeline.
Our platform runs on AWS with redundant instances and automatic failover. We maintain 99.9%+ uptime. In the unlikely event of an outage, our IVR system continues processing verifications while live agent capacity is restored. See our platform infrastructure.
Recordings are stored securely with unlimited portal access. We support long-term retention including the 10-year requirement for CMS/Medicare compliance. Storage terms are transparent and based on your agreement. See healthcare compliance details.
Yes. We maintain compliant scripts for all regulated states and jurisdictions—including OH, PA, IL, TX, CA, NY, and more. Our compliance team monitors regulatory changes and updates scripts proactively. See your industry’s specific requirements.
Absolutely. We support API integrations, Salesforce connectors, and custom flat-file delivery (CSV, XML). We also integrate with EDI providers for energy billing systems. Request an integration consultation to discuss your specific needs.
We support 30+ languages and regional variants across all verification methods:
English: US, British, Australian, Indian, Irish, New Zealand, South African, Singaporean, Welsh
Europe: French, German, Spanish, Italian, Portuguese, Dutch, Danish, Swedish, Norwegian, Finnish, Icelandic, Polish, Russian, Romanian, Czech, Turkish, Welsh, Catalan
Americas: US English, US Spanish, Mexican Spanish, Brazilian Portuguese, Canadian French
Asia & Middle East: Chinese (Mandarin & Cantonese), Japanese, Korean, Hindi, Arabic (Standard & Gulf)
Contact us if you need a language not listed here.
Still have questions?
Let's Talk About Your Verification Needs
Compliant verification that protects revenue, not slows it down.
Tell us about your current verification challenges. We’ll respond within 24 hours with a customized approach—not a generic pitch. Every conversation starts with understanding your specific compliance requirements, sales channels, and pain points.
- Free consultation with a TPV specialist in your industry
- Custom script recommendations for your compliance needs
- Live platform demo tailored to your workflow
- Regulatory review for your state and market
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
- Fill out the form to request a free consultation
With over 115,000,000 Completed Verifications, AnswerNet is the Leading Authority in
Third-Party Verification.
Experience the Ultimate
Assurance
Largest TPV provider globally
Leaders in revolutionizing TPV solutions
Tailor-made solutions, next-gen tech
With the AnswerNet TPV FOCUS Portal, you can remove all ambiguity and gain direct visibility into the details of every customer interaction.
- Mobile App
Our mobile app is easy to use, providing step-by-step guidance for agents AND customers, and guaranteeing quick and reliable verifications for you.
- Surveys
Friendly follow-up surveys provide extensive customer experience feedback in real-time. Allowing you to make informed adjustments and keep your campaign fluid.
- Dashboard
The FOCUS Dashboard collects data, contracts, reports and business rules into one user-friendly interface. Giving you a comprehensive overview of your campaign and how it’s performing.
- Fraud Alert
AnswerNet’s unique resources support our portal, proactively monitoring and detecting suspicious activity. When a potential risk is spotted, we deploy a broad range of notifications to protect your business and stifle fraudulent activity at a moment’s notice.
Download our
Sales Team Checklist
To thrive in this dynamic environment, it’s crucial for leaders to equip their sales teams with the right strategies, tools, and resources
Three Methods to Fit Your Needs
AnswerNet’s unique TPV capabilities offer three different forms of verification service to align cohesively with your industry’s specific needs.
Elevate your customer interactions with our Live Agent system - where human expertise meets cutting-edge technology. Our skilled agents engage customers directly, delivering verifications that inspire confidence.
Embrace the future of verifications with our Digital system. Seamlessly track verifications through geolocation to mitigate fraud. Customize business rules and state restrictions in an easy-to-use online interface.
Unleash the power of automation with our IVR system. Conversations come alive through recorded prompts, offering customers choices via touch-tone or speech. It’s not just about verification, it’s about connection at scale.
Reliable and Objective Verification, from Start to Finish
AnswerNet provides dependable third party verification for your business, building trust and prioritizing compliance.
Information Validation
Information Validation
Organized Documentation
Organized Documentation
Data Analytics
Data Analytics
Fraud Mitigation
Fraud Mitigation
Verification
Verification
Elevate Security, Reduce Spending
With over 115 million verifications performed, AnswerNet’s TPV experience has pioneered new solutions in third party verification and lifted countless companies out of the dark and into compliance.
Enroll more customers
Real-time verification protocols boost customer confidence in the enrollment process, increasing conversion rotes.
Maximize efficiency
Seamless, user-friendly solutions ensure accurate and swift verifications, optimizing business operations.
Reduce fallout
Meticulous oversight creates a fail-safe against miscommunications and disputes, safeguarding your company’s reputation.
Match Your Budget
Our TPV services are customized for your budget, protecting your profits and avoiding unnecessary expenses.
Frequently Asked Questions
Questions you might ask about our products and services.
How much does third party verification cost?The cost of third-party verification is customized based on your business’s specific needs, including the complexity of the verification process and volume of transactions. This ensures that the service is both affordable and tailored to your unique requirements.
Third-party verification works by using an independent service to confirm the details of a transaction or interaction. This process is crucial for businesses that need to validate information with accuracy and reliability, providing an added layer of security and trust between companies and their customers.
Still have questions?
Can’t find the answer you’re looking for? Please contact our customer service.
SOC II COMPLIANT
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Get in Touch with Our Service Experts
Personalized Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
- Fill out the form to request a free consultation
