Industries
Small Business
Affordable Answering Services for Small Businesses and Startups
Services for Small Businesses
Entrepreneurs, Startups, and Small Businesses
AnswerNet offers affordable call center services that can grow with the evolving business needs of startups and small businesses. Our answering services for small businesses can help your company to grow and be profitable.
Whether you are an entrepreneur starting a new business or you run an already established small business, there are many tasks to focus on at once. The ability to provide excellent customer service while maintaining your focus and minimizing costs is an important incentive for hiring an answering service.
AnswerNet offers both live and automated answering services to meet your small business needs — at very affordable costs.
Multilingual Support
We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.
Scalable Offerings
No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.
Seamless Integration
Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.
Live Answering SErvices
Callers want to hear a warm, friendly voice. Many prospective customers will simply hang up and call another business when they get your voicemail. But as an entrepreneur or business owner on the move, it can be difficult for you to answer every call.
With AnswerNet’s live answering services, all of your calls are answered 24/7 and your callers get exceptional customer service at a fraction of the cost to staff your office. Start with our low cost basic answering service or our virtual receptionist service, depending on your business needs.
Virtual Receptionist Services
Our well‐trained Virtual Receptionists will skillfully answer calls, take messages, give your clients directions and schedule appointments. They can even read, file and respond to email. More than a simple telephone answering service, our Virtual Receptionists act as an extension of your company, answering your phone and handling inquiries just as you would. Contact us to speak with a representative for details.
Basic Live Answering Service
If your business is just starting out, you don’t expect a lot of calls or you need just a basic answering service, we can start you out with a low cost basic answering service plan to answer calls and take messages. Our live answering service can also be combined with our automated answering services to keep agent costs low. Answering services can grow with you as your business grows. No long term contracts required. Contact us to speak with a representative for details.
Automated Answering Services
Automated answering services are great way to reduce costs by providing customers with quick answers to FAQs such as office hours, office location, etc. You can improve customer service by giving callers the option to “zero out” and speak with a live call center agent.
Save on Staffing and Equipment Costs
Hiring just one full-time 40 hr/wk receptionist employee for your small business or startup company can easily cost well over $2800 / month in wages, benefits and office space rental. This cost does not include the additional costs of office equipment, furniture, computer, office supplies and utilities. And one receptionist employee is never enough. You still need an answering service to answer calls after-hours, on holidays and whenever your receptionist is out sick or on vacation.
Our small and startup business customers typically spend far less for their basic answering service needs.
Help your business grow with live professional answering services while saving you money on staffing and equipment. Contact us today for a quote for answering service customized to your business needs to see how much you can save compared to hiring a receptionist.
Additional Service Options
Our unique blend of inbound, outbound and electronic call center services enables AnswerNet to offer a variety of seamlessly integrated service options including:
- Appointment Scheduling
- Virtual Receptionist
- Order Entry
- Fulfillment
- Interactive Voice Response (IVR)
- Lead Generation
- Telemarketing Sales