Virtual Receptionist Service
High-touch live answering service for small business
Capture messages, route calls, and schedule appointments around the clock through our live virtual receptionist, available 24/7.
Simplify Office Management with Virtual Receptionist Services
Our features improve communication, make it easier to connect with callers, and save you money.
24/7/365 Coverage
Stay connected around-the-clock. We ensure uninterrupted care for your customers, making your presence felt every hour of every day.
Bilingual Answering Service
We strive to ensure all callers feel at home. That’s why we interpret over 250 languages and employ agents who are fluent in Spanish & French.
Appointment Scheduling
Industry-Specific appointment scheduling and appointment reminders. From surgeries to car services, our service is built to accommodate all your scheduling needs.
Industry Expertise
With over 10,000 clients and highly trained specialty division agents, you can feel confident we have experience in your industry niche.
Urgent Dispatching
Time-sensitive matters? We ensure critical calls get routed appropriately, providing you and your callers with peace of mind.
PCI-DSS & HIPAA Compliant
Your caller's confidence is our priority. We uphold the highest standards of security, ensuring all information remains confidential and protected.
Ready to see how our 24/7 services can provide the support your business needs to thrive? Reach out today for assistance tailored to your unique requirements!
Integrations
Effortlessly integrate with
your existing business tools and platforms
Our virtual receptionist services are precisely calibrated
to meet the unique needs and challenges of businesses across all sectors.
for streamlined customer interactions.
We make your days easier one call at a time
Our virtual receptionist service is here to prevent retention and attrition issues facing employers. We’re committed to aligning with your needs and ensuring your daily operations run smoother than ever.
Onboard Effortlessly
Experience simplicity, compatibility, and streamlined workflows that truly complement your existing infrastructure. Our technology supports API integrations for smooth implementation. We can work with the systems, platforms and applications that your office is already using or provide custom solutions.
Reduce Cost
Hiring just one full-time receptionist can easily cost over $2800/mo. in wages & benefits – not to mention rent for office space and equipment. If you’re looking for an affordable alternative, our 24/7 virtual receptionist service is the answer.
Scale at Your Speed
Every business is unique, with distinct needs and aspirations. Our virtual receptionist services are tailored to fit everyone. Whether you're a budding start-up or an established business with a broad clientele, we adapt and scale to serve you.
Looking to reduce costs while building long-term customer loyalty? Reach out today to discover how we can help!
5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond...
George
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive...
Candice West
Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous...
Tom Eckert
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana...
Carol
Quality Our Customers Require
...we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
Frequently asked questions
Explore our FAQ for insights on enhancing customer engagement and boosting your business growth with AnswerNet’s innovative call center services.
A virtual receptionist is a service in which businesses outsource the receptionist and other customer-facing operations to a 3rd party vendor, like AnswerNet.
A Virtual Receptionist can be a human, an AI bot or a hybrid of the two.
The main advantages of the Virtual Receptionist service are: cost reduction (up to 70%+ cost reduction compared to an in-house hire), 24/7/365 coverage that ensures full availability of the business needs and scalability, and complete integrations with CRMs and other business applications.
AnswerNet supports English, French and Spanish, to allow full support across the USA and Canada.
A Virtual Receptionist can benefit most industries including most SMBs, insurance, legal, healthcare, government, utilities, energy, nonprofits and essentially any business that would like to outsource their front-office operations.
Yes, AnswerNet’s Virtual Receptionists are trained to meet the unique needs of each business and help with lead capturing and lead qualification which could greatly help with filtering spam and sending the sales team more qualified leads.
A Virtual Receptionist can assist with handling tasks, such as answering calls and setting appointments, and free up time for the business owner and employees to focus on more productive tasks.
Still have questions?
Can’t find the answer you’re looking for? Please contact our customer service.
Get in Touch with Our Service Experts
Personalized Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
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