Inbound

Hotline Services

A whistleblower hotline provider for SOX, HR, ethics, and fraud.

Private, Anonymous Reporting

A Safe Place for Your Employees


AnswerNet is a trusted third-party provider of whistleblower hotlines for anonymously reporting misconduct occurring in an organization such as alleged illegal activity, fraud, waste, abuse or violations of company policy.

In-house reporting solutions may not be viewed as truly anonymous. As an alternative, consider outsourcing a whistleblower hotline with AnswerNet and give your employees the safe space they deserve.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

A Whistleblower Hotline Provider for SOX, Fraud, Ethics, HR

What are whistleblower Hotlines?

Whistleblower hotlines are telephone numbers set up as an always ready means for individuals to anonymously report suspected misconduct; fraud; waste; abuse; violations of company policy, or any law or regulation; or, dishonest, illegal or otherwise unethical behavior in an organization.

What is the Sarbanes-Oxley (SOX) Act?

SOX is a federal law that requires public companies to provide an anonymous means for reporting questionable accounting and auditing practices . Some provisions of the act also apply to privately held companies, including for example the willful destruction of evidence to impede a federal investigation.

Whistleblower Statutes

Whistleblower Protection Program provided by The Occupational Safety & Health Administration (OSHA) helps to protect employees who report violations of various workplace issues related to the following subjects:

  • Safety and health
  • Consumer products
  • The environment
  • Financial reform
  • Food safety
  • Health insurance reform
  • Motor vehicle safety
  • Nuclear technology
  • Pipelines
  • Public transportation
  • Railroads
  • Maritime concerns
  • Securities laws

Whistleblower protection laws cover, but are not limited to, worker participation in safety and health activities, reporting a work-related injury, illness or fatality, or reporting a violation of the statutes.

Anonymous Reporting

Public companies are required by law to comply with the Sarbanes-Oxley (SOX) Act by providing an anonymous means for reporting questionable accounting and auditing practices.

Private companies also may choose to implement this service, however, are not required by law to do so.

Anonymous reporting for a company may fall into one of the following categories:

  • SOX ─ accounting & auditing practices
  • HR ─ harassment, favoritism, racism, etc.
  • Fraud / Ethics, etc. and any other type of report that doesn’t fall within the above two categories

Neither public nor private companies are required by law to use a third party call center vendor to provide an anonymous means of reporting.

However, in-house reporting solutions, such as corporate live-answer hotlines, voice mailboxes, email or P.O. boxes, may not offer complete anonymity.

Risk of In-house Solutions:

  • Callers  may not view in-house telephone lines as truly confidential or anonymous.
  • Voices and writing style can be recognized by coworkers.
  • Caller ID can compromise an informer’s anonymity.
  • Email and other Internet solutions assume all employees have equal access to the internet and email is highly traceable.

AnswerNet Whistleblower Hotline Services

As an alternative to in-house solutions, consider setting up a whistleblower hotline with AnswerNet.

AnswerNet is a trusted provider of whistleblower hotlines for corporations, government institutions, non-profits and social services agencies to report information accurately and responsibly while offering complete anonymity.

Benefits

Our whistleblower services come with several benefits perfect for any size business.

Benefits

  • 24/7/365 Live Agent Answering
  • Omni-Channel Evidence Submission
  • Web-Accessible Reports

Inbound Services

We have a wide array of options to suit any business need.

Are You Ready to Take Your Customer Service to the Next Level?



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