Medical Answering Service
24/7 HIPAA-compliant, patient-centric services.
AnswerNet provides high-touch medical answering with EMR integrations to help healthcare facilities stay better connected with patients in English, Spanish, French and more.
The Heartbeat of Healthcare Communication.
Patient information is sacred.
Compliance isn’t just a regulatory requirement; it's a promise to patients
that their privacy is respected and their data is secure. We prioritize HIPAA & PIPEDA compliance to ensure that every interaction
is a testament to our shared integrity.
Here to guide and support.
With deep knowledge and diverse medical experience, our highly-trained agents adeptly address patient inquiries, provide accurate information, and offer compassionate support, following your practice-specific protocol and instructions.
Your care is our care.
We recognize that every medical practice has unique requirements just as every patient’s care requires individualized attention. With our ability to leverage your EMR and other office technologies, we can more seamlessly support the full patient journey.
HIPAA & PIPEDA - Compliant
Patient information is sacred.
Compliance isn’t just a regulatory requirement; it's a promise to patients
that their privacy is respected and their data is secure. We prioritize HIPAA & PIPEDA compliance to ensure that every interaction
is a testament to our shared integrity.
Skilled Professionals
Here to guide and support.
With deep knowledge and diverse medical experience, our highly-trained agents adeptly address patient inquiries, provide accurate information, and offer compassionate support, following your practice-specific protocol and instructions.
Tailored Service
Your care is our care.
We recognize that every medical practice has unique requirements just as every patient’s care requires individualized attention. With our ability to leverage your EMR and other office technologies, we can more seamlessly support the full patient journey.
Supporting Your Patients, One Call at a Time.
At AnswerNet, our healthcare call center service makes your vital communication simpler, more emotionally intelligent, compassionate, and highly efficient. Explore how our services can support the unwavering commitment of healthcare providers
like you.
Every patient’s voice gets heard. Our physician answering service is powered by emotionally intelligent multilingual agents fluent in English, Spanish, and French. On top of that, our tech enabled call healthcare call center service offers coverage for more than 200 additional languages.
Our 24/7 physician answering service is a lifeline. From urgent requests to priority call dispatching, our trained professionals are here and ready to extend care when it’s needed most as a seamless extension of your practice.
Keep your patients connected. From routine check-ups to timely reminders or critical interventions, our appointment scheduling empowers healthcare providers to focus on what truly matters: improving lives.
Securely engage patients across every channel. From calls and encrypted emails to text messages and chat, we’ve got it all covered. We help you provide better accessibility and improved patient engagement.
Stay covered for critical cases. You can trust us to prioritize and escalate urgent matters swiftly, ensuring that your patients receive the immediate attention they need.
Multilingual Agents:
Every patient’s voice gets heard. Our physician answering service is powered by emotionally intelligent multilingual agents fluent in English, Spanish, and French. On top of that, our tech enabled call healthcare call center service offers coverage for more than 200 additional languages.
After Hours Dispatch Support:
Our 24/7 physician answering service is a lifeline. From urgent requests to priority call dispatching, our trained professionals are here and ready to extend care when it’s needed most as a seamless extension of your practice.
Appointment Scheduling:
Keep your patients connected. From routine check-ups to timely reminders or critical interventions, our appointment scheduling empowers healthcare providers to focus on what truly matters: improving lives.
Secure Omni-Channel Support:
Securely engage patients across every channel. From calls and encrypted emails to text messages and chat, we’ve got it all covered. We help you provide better accessibility and improved patient engagement.
Medical Triage:
Stay covered for critical cases. You can trust us to prioritize and escalate urgent matters swiftly, ensuring that your patients receive the immediate attention they need.Stay Connected Anytime, Anywhere with HIPAA-Compliant Messaging
Our messaging platform securely facilitates the exchange of messages, images, and documents that contain PHI, extending compliant communication between your providers and patients.
Text, images and documents can be securely shared quickly and easily, keeping patients informed and satisfied.
Our platform is accessible from iPhone, iPad and Android devices, as well as both Mac and Windows operating systems.
On-call staff can communicate through one chat in real-time, maintaining coverage and simplifying your workflow across shifts.
Our platform meets the rigorous standards of HIPAA, HITECH, and the Joint Commission, delivering secure and compliant communications.
Stay Connected Anytime, Anywhere with HIPAA-Compliant Messaging
Our messaging platform securely facilitates the exchange of messages, images, and documents that contain PHI, extending compliant communication between your providers and patients.
- Critical Information Sharing
Text, images and documents can be securely shared quickly and easily, keeping patients informed and satisfied.
- Cross-Platform Compatibility
Our platform is accessible from iPhone, iPad and Android devices, as well as both Mac and Windows operating systems.
- Coordinated Group Messaging
On-call staff can communicate through one chat in real-time, maintaining coverage and simplifying your workflow across shifts.
- HIPAA/HITECH/ JCAHO Compliant
Our platform meets the rigorous standards of HIPAA, HITECH, and the Joint Commission, delivering secure and compliant communications.
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Build your coverage with more services to optimize your business.
AnswerNet offers innumerous services designed to assist your business in whatever ways you need.
Get in Touch with Our Service Experts
Personalized Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
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