Call Center Services
Solutions
AnswerNet provides full-service Inbound, Outbound, Automated, and Business Process Outsourcing (BPO) call center services. We offer customized contact center solutions for your business that go far beyond the typical call center and answering service.
Call Center Services
Solutions
AnswerNet provides full-service Inbound, Outbound, Automated, and Business Process Outsourcing (BPO) call center services. We offer customized contact center solutions for your business that go far beyond the typical call center and answering service.
Limitless Scalability
Solutions for All
Whether you’re a new start-up, a large enterprise, or simply a firm with unique needs, AnswerNet is here to help.
Through years of experience, training, and genuine dedication, our agents know exactly how to handle your industry’s most common calls. We match resources to your needs and scale as necessary throughout our time together.
Click through the images below to explore our offerings.
Limitless Scalability
Solutions for All
Whether you’re a new start-up, a large enterprise, or simply a firm with unique needs, AnswerNet is here to help.
Through years of experience, training, and genuine dedication, our agents know exactly how to handle your industry’s most common calls. We match resources to your needs and scale as necessary throughout our time together.
Click through the images below to explore our offerings.
What are Call Center Services?
Call center services are services performed by teleservices operators in a call center environment and include everything from answering the phones to handling product recalls. Virtually any business process you can do by phone, web or email can be outsourced to AnswerNet.
You can use our services to extend your reach into new markets, provide stronger customer support or even retain your existing customers. We even offer services for all phases of the sales process from marketing to inside sales. By outsourcing to us, your business will benefit by minimizing staffing and overhead costs.
Telephone Answering Services
AnswerNet’s answering services are used in a wide variety of industries.
- Medical Answering Service
- Legal Answering Service
- HVAC Answering Service
- Nonprofit Answering Service
- Small Business Answering Service
Inbound Call Center Services
Inbound services focus on taking the incoming phone calls to your business or organization. Examples of the many inbound services include: telephone answering, order processing, dispatch and help desk services.
Outbound Call Center Services
Outbound focus on making the outgoing phone calls for your business or organization. Examples of the many outbound services include: telesales, telemarketing and market research.
Automated Call Center Services
Automated call center services are about automating processes for your business or organization. Examples include interactive voice response (IVR), voicemail and dealer locator.
BPO Call Center Services
Business Process Outsourcing (BPO) services are when you delegate the entire business process to us. Any inbound, outbound or electronic service can be entirely outsourced. However, examples of commonly outsourced services include fulfillment, email management and faxing.
Multilingual and Accessibility Support
AnswerNet’s Multilingual Support Services provide fluent, native speakers of English, Spanish and French and support for 250 other languages.
AnswerNet offers Teletypewriter (TTY) and Internet Protocol Relay (IP Relay) Services as well as American Sign Language (ASL) to allow the hearing-impaired or deaf to communicate with your business.
Already Know What You Need?
Please fill out the form to request a quote or learn more about AnswerNet’s call center services.