The Two Most Important Things to Know for Handling Reviews on Google
Bad reviews can be a dealbreaker for potential customers. So how should a small business owner manage and handle the reviews?
Working in a Call Center
Working in a call center does have its challenges, but with the right demeanor, focus, attitude, and goals, it can be very rewarding.
Enrolling at Facebook University
6 Socials and Their Unique Advantages Series 5: Invest in Social Media Social media is a valuable asset to have when marketing to prospective students. You need a strong online presence to attract new students for even the slightest consideration. The good news is that higher education institutions have a great deal of variety when …
Manage A Small Business? DON’T Skip Out On This Simple Step That Thousands of Small Businesses Miss!
Managing your online business presence can be daunting; however, Google My Business offers a simple way to promote your business.
The Do Not Call Registry; 4 Common Questions Answered
What is the National Do Not Call (DNC) Registry? The National Do Not Call Registry was created in 2003 for the purpose of offering American consumers the option to limit the number of sales calls they receive. This registry applies only to residential and personal telephones, not to business telephone numbers. What is a SAN …
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Making Your Next Event A Success
Corporate event planning got you down? If you are struggling with recruitment, attendance, and registration for events, you aren’t alone. In the US, there are over 5,200 meetings per day. With over 1.9 million corporate events occurring per year, it can be difficult to make yours stand out from the crowd and attract attendees. Read …
Unsure about BPO Call Centers? Read on!
Questions and hesitations about BPO Call Centers are common. This article aims to dispel some of the confusion. When it comes to managing businesses, efficiency is the name of the game. Business success comes from achieving those efficiency points. To help reach this goal, many businesses look to BPO services or “Business Process Outsourcing” services. …
The Proven Method for Finding the Right Omni-channel Provider
There’s a reason omni-channel communication comes highly recommended from experts. However, open rates vary widely depending on the audience and the medium. Choosing the right omni-channel provider for a higher education institution is no exception. Research from a study conducted by Mobile Marketing Watch shows that text messages have a 98% open rate while emails …
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Outbound Market Research: 3 Foolproof Gains
“Do you have a minute to discuss your experience with our product?” Upon answering an unexpected call, you’re implored by a friendly voice on the other end of the line. You’re a long-time user of the product in question, and do indeed want to voice your opinion to the company. Is it worth it? When …
BPO ‘s Survival of the Flexible
Resilience in the wake of Covid-19 As we traverse further into what a friend recently referred to as “our permanent post-covid state,” many are looking around after a few years and realizing the effects of drastic changes to their respective industries, and the way we do business on a broader scale. One such industry that has …
Outbound Services: 7 Scenarios
Outbound call center services can help you by reducing the workload on your team, freeing you up to focus on the rest.
10 Steps to Unparalleled Telemarketing Campaign Success
A telemarketing campaign is a proven, cost‐effective method to promote and sell small business services and products to a large audience. When partnering with a qualified list of potential customers, telemarketing campaigns can increase sales, profits and customer satisfaction – without increasing your staffing and training costs. This is especially relevant if you’re facing …
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