With bilingual support in higher education, universities ensure that critical information regarding admissions, financial aid, and academic advice is clearly understood by all students.
Learn more about the benefits of a bilingual answering service like better customer engagement and expanded market reach.
Time management is critical for a business; find out how an answering service can help you save time and thrive.
When it comes to answering services, property managers have a lot to benefit from, such as reducing costs and increasing tenant satisfaction.
Knowing how to answer the phone professionally is crucial for any organization. This article offers 10 tips to improve phone etiquette with customers.
The cannabis industry is growing reliant on call centers as demand for recreational cannabis and its related information grows with each passing year. When strategizing ways to get cannabis customer’s attention and move them through the sales process, call centers might not be the first thing that come to mind. …
What comes to mind when you think of an answering service? Is it customer service reps who only answer after-hour calls? Or, do you imagine it’s phone agents who take messages or relay emergency information to others? How an Answering Service Helps An answering service is a third party tasked …