4 Medical Office Telephone Best Practices to Enhance Efficiency & Patient Experience
With the telephone being the primary mode of communication for many medical offices, implementing best practices like these is crucial.
How to Answer the Phone Professionally: 10 Tips and Best Practices
Knowing how to answer the phone professionally is crucial for any organization. This article offers 10 tips to improve phone etiquette with customers.
Tips for Call Center Agents: 10 Best Practices for Handling Difficult Customers
Learn 10 tips for call center agents to effectively address customer concerns, including active listening, empathy, staying calm, offering solutions, and more.
5 Key Advantages of Outbound Calling Services for Pharmacies
Explore the benefits of outbound calling services for pharmacies, including increased sales, improved customer satisfaction, and streamlined operations.
Maximizing Valentine’s Day Sales: How Your Florist Business Can Plan Ahead
Maximize Valentine’s Day sales for your florist business with our tips on preparation. Planning ahead can help to ensure a smooth holiday season.
Outbound: How a Nonprofit Call Center Can Help Achieve Fundraising Goals
Looking to maximize fundraising? A nonprofit call center can help build better relationships with existing donors, increase donations, and more!
Outbound: 5 Steps to Identifying, Engaging, and Converting Leads
SEO and email marketing alone not getting you the results you need? It’s time to boost your marketing plan with outbound lead generation.
