Outbound Call Center

This tag on the AnswerNet blog includes all content related to outbound call centers.

a time lapse of car lights stretching down a road Outbound call center

How Your Business Benefits from Outbound Call Center Services

There are many unique terms thrown around in the contact center industry, such as Automation, BPO, IVR, and Teletypewriter, but the most common are Inbound and Outbound. The simplest definition of both an inbound and outbound call center is that one receives calls, and one makes calls. However, there’s a …

How Your Business Benefits from Outbound Call Center ServicesRead More »