5 Ways to Make Digital Interactions More Personal
While the digital world has forced a different buying experience, one thing hasn’t changed – the consumer’s need for personal interaction.
4 Ways to Cope with Stressful Customer Interactions
Working in customer service, you’re bound to have a stressful customer interaction eventually. The question is – how do you cope?
8 Ways to Improve Your Customer Service
Can you relate to the following statement? “Not every customer service experience is a pleasant one.” Unless you don’t have cable, a cell phone, or never tried to return a product, you can probably relate to a bad customer experience all too well. The reason that great customer service is …
