Small Business Answering Service: 5 Tips for Success
As a business grows, one person is no longer enough to answer your phones. This is when you reach out to a small business answering service.
5 Important Benefits of Call Center Accessibility
Providing accessibility options ensures every caller gets the attention they deserve. Learn more about this amazing BPO option.
How are You Reaching Customers in the Agriculture Industry?
When marketing to farmers, you must prepare a different approach compared to other industries. Is it time to re-evaluate your strategy?
Enrolling at Facebook University
6 Socials and Their Unique Advantages Series 5: Invest in Social Media Social media is a valuable asset to have when marketing to prospective students. You need a strong online presence to attract new students for even the slightest consideration. The good news is that higher education institutions have a …
The Proven Method for Finding the Right Omni-channel Provider
There’s a reason omni-channel communication comes highly recommended from experts. However, open rates vary widely depending on the audience and the medium. Choosing the right omni-channel provider for a higher education institution is no exception. Research from a study conducted by Mobile Marketing Watch shows that text messages have a …
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Inbound vs Outbound: Which One Do You Need?
Are you testing the market for inbound and outbound call center services? If so, which one do you need? The answer might surprise you.
5 Tips for Marketing to Parents
Have you ever thought about what else you could be doing to increase your enrollment rate? There may be an area you have overlooked.
5 Steps to Omnichannel Success
When reaching out to students for higher education enrollment, using a third-party call center provides the extra advantage you need to reach your enrollment goals. Considering all of the added challenges you currently face to reach – or exceed – your enrollment goals, isn’t it comforting to know that a …
12 Inspirational Quotes for Working from Home
According to Gallup, 56% of full-time employees are working partly or fully remote. Additionally, 23% of remote workers want to remain out of office. Whether workers like it or not, working from home is the new normal; is your business switching to a virtual office? With this new reality comes …
4 Reasons Why You Need IVR in Third-Party Verification
Third-party verification is a secure – and often required – means of protecting a business from sales fraud. More importantly, it protects the end user from less than savory business practices. The traditional way businesses conduct third-party verification typically includes a sales agent, the end user, and the verifier. However, …
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