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AnswerNet Blog-OLD

BPO ‘s Survival of the Flexible

Resilience in the wake of Covid-19 As we traverse further into what a friend recently referred to as “our permanent post-covid state,” many are looking around after a few years and realizing the effects of drastic changes to their respective industries, and the way we do business on a broader

The 4 Cruxes of Core Brand Identity

Powerful Questions to Ask about Your Brand Apple, Starbucks, Procter & Gamble – all massively successful companies that are fierce protectors of their brands.  Why? These companies recognize the importance of creating a brand that has high value in the eyes of the public. In fact, these companies spend billions

Reaching Students via Omni-Channel: 4 Proven Methods

Speaking to your students through omni-channel communication is an essential strategy for enrollment and engagement. As college decision day looms near, students are weighing options to determine their future paths. They’ll be juggling offers and information from dozens of colleges and universities which is a lot to take in. Often,

6 Simple Ways Call Centers Help the Cannabis Industry

The cannabis industry is growing reliant on call centers as demand for recreational cannabis and its related information grows with each passing year. When strategizing ways to get cannabis customer’s attention and move them through the sales process, call centers might not be the first thing that come to mind.