Charitable Giving Demographics: How Millennials and Gen Z Prefer to Donate
As Millennials and Gen Z usher in a new era of giving, understanding charitable giving demographics is crucial.
The Evolution of Contact Centers and How They Drive Business Success
Over time, the call center has taken many forms and is a valuable partner in the innovative development of technologies we use today.
Outbound Live Transfer versus Appointment Setting: Finding the Perfect Outreach Strategy
We’re exploring the differences and advantages of outbound live transfer versus appointment setting and which outreach strategy is right for your business.
Here’s Why Your Business Needs an 800 Number & How to Select the Best Services
Your business can save time and money while increasing customer satisfaction and sales with AnswerNet’s Business 800 Number Services.
4 Medical Office Telephone Best Practices to Enhance Efficiency & Patient Experience
With the telephone being the primary mode of communication for many medical offices, implementing best practices like these is crucial.
Join the Fun & Celebrate Small Business Month in May
May is the time to celebrate Small Business Month in your community. Learn more from small business owners who share their advice.
Property Managers: How Answering Services Increase Revenue
When it comes to answering services, property managers have a lot to benefit from, such as reducing costs and increasing tenant satisfaction.
How a Nonprofit Call Center Can Support & Increase Your Fundraising
Find out how a nonprofit call center can help enhance your organization’s reputation and increase annual donations.
BPO Call Center: 6 Ways to BPO Success
BPO call centers partner with clients to process incoming and outgoing consumer calls. But what questions should you ask before beginning?
Small Business Answering Service: 5 Tips for Success
As a business grows, one person is no longer enough to answer your phones. This is when you reach out to a small business answering service.
5 Most Important Metrics to Track Your Outbound Calls
Tracking outbound calls is crucial to the sales funnel. These metrics help make data-driven marketing decisions, helping your business grow.
How to Answer the Phone Professionally: 17 Tips and Best Practices
Knowing how to answer the phone professionally is crucial for any organization. This article offers 10 tips to improve phone etiquette with customers.
