5 Reasons You Should Already Be Using SMS in Your Customer Support Strategy
Discover the top 5 reasons why SMS should be part of your customer support strategy. Learn how to integrate SMS effectively to boost customer satisfaction.
From Boomers to Gen Z: Understanding Generational Communication Styles
The last four generations all have their own unique preferences for communication. Can you identify those preferences?
6 Simple Ways Call Centers Help the Cannabis Industry
The cannabis industry is growing reliant on call centers as demand for recreational cannabis and its related information grows with each passing year. When strategizing ways to get cannabis customer’s attention and move them through the sales process, call centers might not be the first thing that come to mind.
To Text or Not to Text; 3 Factors You Must Consider
Is texting cannabis customers worthwhile? Yes. But is it legal? That’s a more difficult question to answer. Read more.
5 Ways You Can Use Automated SMS Services for Your Business
Over 323 million Americans own cell phones. If you want to market to them, it’s time to start using automated SMS services.
