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Outbound Call Center

This tag on the AnswerNet blog includes all content related to outbound call centers.

Outbound Market Research: 3 Foolproof Gains

“Do you have a minute to discuss your experience with our product?”  Upon answering an unexpected call, you’re implored by a friendly voice on the other end of the line.  You’re a long-time user of the product in question, and do indeed want to voice your opinion to the company.

omnichannel - 7 best practices blog series 1

5 Steps to Omnichannel Success

When reaching out to students for higher education enrollment, using a third-party call center provides the extra advantage you need to reach your enrollment goals. Considering all of the added challenges you currently face to reach – or exceed – your enrollment goals, isn’t it comforting to know that a