Most leaders want their best team but struggle to improve. Research shows that leading with these work values will change that.
A recruiting monthly payment can drag on to cost a business thousands of dollars and hundreds of hours. Long term employees fix that.
The best call center training teaches agents to discuss what customer problem the products or services solve. It’s a human experience.
Training your call center teams to defend data has never been more paramount. Read on to access brilliant research and guarantee safety.
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