Inbound

Direct Response Marketing Support

Bring Your Direct Response Campaign to a New Level

Direct Response Marketing Support

TV, Radio, Or Print Campaigns

AnswerNet’s Direct Response Marketing Support Services can make your DRTV campaign a success—regardless of size, scale, duration, or media choice.

We offer affordable DRTV call center services that get the most out of your direct response marketing campaigns, helping your company increase sales and improve productivity.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Experience, Capability, and Service You Need

As a leading provider of call center services with 28 locations nationwide, we have the experience and capabilities you need to bring your direct response campaign to the nextlevel. We provide: 

  • DRTV Services
  • Radio Advertising Response
  • Catalog/Order Entry Support
  • Email and Chat Response
  • Direct Mail Campaigns Support
  • Lead Qualification
  • Interactive Voice Response (IVR) Options
  • Order Management and Fulfillment Services

AnswerNet has the experience and technology to manage even the largest of direct response programs. Because of network of 25+ contact centers, we can easily scale to manage those large spikes in call volume that happen after your advertisement has aired.

Our dedicated team of call center professionals works closely with every client through every step of the direct response campaign. We act as a seamless extension of your company, providing your callers as much information on your products or services as possible. Our agents can assist with your direct response campaign by phone, email or even directly from your website’s chat!

Features & Benefits

Features

  • Outbound Customer Care Follow-Up
  • TTY Service for the Hearing-Impaired
  • Licensed Insurance Agents
  • Toll-Free Vanity Numbers
  • Customer Win-Back Campaigns
  • Up-Sell Programs

Benefits

  • Multilingual Communication Support
  • Timely Reporting and Results
  • 24/7/365 Service
  • Cost-Effective
  • Customizable to Fit Your Campaign
  • PCI-DSS Compliant

Inbound Services

We have a wide array of options to suit any business need.

  • Telephone Answering Service
  • Customer Service and Support
  • Order Processing
  • Data Breach Services
  • Dispatch Services
  • Direct Response
  • Emergency Call Center Services
  • Building Maintenance Management
  • Help Desk Services
  • Recall Services
  • COVID-19 Business Relief
  • Contact Tracing Services
  • Hotline Services (SOX, Corporate)
  • Live Chat
  • Whistleblower Hotlines
  • Virtual Receptionist
  • Appointment Management
  • Disaster Response
  • Overflow/After-Hours Support
  • Cell Phone Answering Services
  • Loyalty Program Support

Are You Ready to Take Your Customer Service to the Next Level?

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* Are you looking to outsource your incoming calls or outgoing calls? (Select One)
Inbound   Outbound