We can’t stand fraud! The Federal Trade Commission reports that consumers lost $8.8 billion to scams in 2022, and we deserve better!
We’re here to help. At AnswerNet, we’ve affirmed/documented legitimate transactions and prevented fraud 116,000,000 times through our resilient and adaptable third party verifications. Today, we’re going to explain how third party verification (TPV) tech makes safety a certainty.
Third Party Verification Basics
Third party verification maintains business compliance by delivering a straightforward and transparent customer contract journey. The service ensures all parties understand the terms of any agreement.
Read on to understand the new tech that’s evolved within the third party system to guarantee that fraud is thwarted.
Real-Time Fraud Alert
AnswerNet proactively monitors suspicious activity and alerts clients through our custom FOCUS Portal. When a potential risk is spotted, we deploy a broad range of notifications to protect your business and stifle fraudulent activity at a moment’s notice. We employ fraud detection technologies across a multitude of instances including geo-confirmation and IP validation to safeguard your operations. Our technology ensures that you are protected from fraudulent activities, maintaining the integrity of your verifications. If a sales or marketing vendor misrepresents their location or attempts to mask an IP address, our system can take action by notifying you of the instance or blocking the completion of the transaction.
Accurate Data Collection
Fraud often stems from the use of incorrect or falsified customer information. Digital TPV technology accurately captures and verifies customer data such as names, addresses, and contact information, reducing the risk of fraud. Our streamlined processes and adaptable technologies now include photo, video, AI voice biometrics, and other enhanced delivery options to bolster your business with added capability and efficiency. Our solutions can quickly flex to meet any need.
Live Agent TPV
Our agents are available 24/7 to inspire confidence in you and your clients. Our Live Agent TPV system blends human expertise and cutting edge technology to maximize reach, impact, and satisfaction.
Comprehensive Audit Trails
TPV technology records every step of the verification process that clients can review to investigate irregularities. AnswerNet provides thorough documentation so that clients gain the tools they need to be adamant about accountability. When there is a complaint, packaging all required TPV documentation and rich media support assets for a customer’s enrollment can be daunting. Our all-inclusive platform allows you to easily access and share organized TPV records, simplifying the process.
Voice and Digital Signatures
Digital TPV technology can capture and verify voice signatures during phone interactions and digital signatures during online transactions. These signatures serve as legally binding evidence of customer consent and authorization, adding an extra layer to fraud prevention..
Multi-Factor Authentication
Multi-factor authentication (MFA) requires customers to provide multiple forms of identification, such as a password and a verification code sent to their mobile device. AnswerNet’s TPV solutions include MFA to ensure that only authorized individuals can complete transactions.
IVR Insights
Our IVR system brings conversations to life through recorded prompts, offering customers choices via touch-tone or speech. This digital TPV tech transcends prevention to offer connection at scale, boosting satisfaction as well as security. The IVR self service portal empowers clients with admin level permissions to make direct script changes in real time through a simple to use web form.
Track Trust with Third Party Verification
After decades spent revolutionizing TPV solutions, AnswerNet has become the largest TPV provider in the world. Both our trained live agent TPV professionals and our tuned digital TPV technology offer scalable, integrated, reliable solutions to prevent fraud once and for all.
To certify your security, ask for AnswerNet. Reach out here or click the button below to get in contact.
