As of July 2025, two federal courts came to conflicting conclusions about exactly that question, one deciding that DNC provisions don’t apply to SMS, and another holding that they do. This conflict has left business executives, compliance officials, and marketers in the dark.
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An order taking answering service ensures no sale is lost. Use a pro order taking call center to streamline and close with confidence.
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If you’re struggling with human or AI tools, read on to learn how the future of customer service is found in balance.
With the fast-changing digital era, companies need faster, more secure and more reliable means of authenticating customers. Successful companies are therefore shifting towards easy video identity verification tools instead of conventional phone calls and manual checks.
If you want your small business to survive, you need to adapt it to AI. Here are some automation tools you can implement today.
Learn when call spoof crosses into a minor spoofing crime and how to stay compliant. Is spoofing illegal? Avoid fines with expert guidance.
Learn what is BPO and call center support, and how to choose between BPO or call center solutions to reduce costs and improve efficiency.
Healthcare BPO services and solutions help providers cut costs, stay compliant, and offload admin tasks without sacrificing patient care
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