the call center’s call center
About us
AnswerNet is a full-service provider of inbound, outbound, and automated contact center services. We also have specialty divisions in business process outsourcing (BPO), agriculture (AnswerNet Agriculture), nonprofit, appointment setting (Appointment Setting Pros), and education (AnswerNet Education).
Who we areOUR STORY
AnswerNet is a brand name for the AnswerNet family of affiliated companies. These include AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp. Synergy Solutions, Contact Centre Growth Corporation and TPV, LLC., among others.
Together with our affiliates, AnswerNet operates 31 contact centers within the continental United States and Canada. We provide a vast range of contact center services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualification, market research, and a host of other contact management solutions provide to thousands of satisfied clients who process millions of contacts each year.
“An Award-Winning Service" - Inc. 500's Fastest Growing Companies
“Top 50 Teleservices Companies" -Customer Interaction Solutions
“Best Run Company" - SmartCEO Magazine
Need flexible, secure, and reliable call answering with fast response times and custom scripts?
“AnswerNet’s mission is to provide our customers with the people, services, and technology to allow them to run their business, their way”
At a glance
- Operates 31 call centers throughout the US and Canada
- Customizes every program to meet our clients' needs
- Precisely matches agents to call volume
- Provides consistent services - even through a disaster
- Handles 100 million+ interactions per year for 10,000+ clients
- Puts agents through rigorous training before answering calls
- Monitors agents through a 33-point QA checklist
- Known in the industry as "The Call Center's Call Center"
Corporate Environment
At AnswerNet, we’re able to achieve our goals through the hard work and dedication of hundreds of employees across the country. They steadfastly remain committed to helping our clients grow their businesses.
This is why we strive to provide opportunities for success in a nurturing environment. We embrace individual achievement and encourage professional advancement.
Award Winning Service
AnswerNet has been named as one of the top 50 teleservices contact center outsourcers in the US multiple times by Customer Inter@ction Solutions magazine. We are also a SmartCEO award winner for a best-run company in the mid-Atlantic. In its first decade, AnswerNet was one of the fastest- growing businesses in the US as recognized by Inc. Magazine’s Inc. 500 List of Fastest Growing Privately Held Companies.
We are also one of the few contact center services to win The Association of TeleServices International’s (ATSI) Award of Excellence for 17 years. ATSI is the telemessaging industry’s leading professional organization. The award is given to the call centers that consistently provide clients with outstanding customer service.
Get in Touch with Our Service Experts
Personalized Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
- Fill out the form to request a free consultation
