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BPO Services

This category on the AnswerNet blog includes all content related to BPO services.

How Your Business Benefits from Outbound Call Center Services

There are many unique terms thrown around in the contact center industry, such as Automation, BPO, IVR, and Teletypewriter, but the most common are Inbound and Outbound. The simplest definition of both an inbound and outbound call center is that one receives calls, and one makes calls. However, there’s a …

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