Allentown Call Center
Healthcare, Mental Health Services, HVAC, Plumbing
1729 W. Tilghman St., Suite 2
Allentown, PA 18104
A Leader in Medical Answering Services for the Healthcare Industry
AnswerNet – Allentown Call Center was the first AnswerNet call center and is located in eastern Pennsylvania.
Excelling at Telephone Answering Services, Customer Care, Appointment Setting, and Order Entry
The Allentown call center is part of AnswerNet—a nationwide full-service provider of Inbound, Outbound, Automated and Business Processing Outsourcing (BPO) Call Center Solutions. AnswerNet has 28 locations—including Allentown—that provides call center services and telephone answering services throughout North America.
Allentown Call Center Services Overview
Located in Eastern Pennsylvania, AnswerNet – Allentown Call Center agents are experienced in handling low volume inbound and outbound customer care and test programs.
Allentown Call Center primarily specializes in Medical Answering Services for virtually any field in the healthcare market.
- Telephone Answering Services
- Appointment Reminders
- Appointment Scheduling
- Customer Service and Support
- Email Management
- Help Desk Services
- Holiday Greeting Programs
- Interactive Voice Response (IVR)
- Loyalty Program Customer Support
- Mailing & Fulfillment
- Order Processing
- Recall Services
- SMS Text
- Virtual Receptionist