Live Virtual Receptionist Services 24/7
Improve caller satisfaction, reduce payroll costs, and increase productivity.
24/7/365
Live Answering
Appointment Scheduling
Urgent Call Forwarding
English, French and Spanish
PCI DSS & HIPAA Compliant
Custom Call Handling
See why more than 10,000 clients love our services!
Excellent 4.6 out of 5
- Fill out the form to request a free consultation
We Serve All Industries

From startups to Fortune 500s, we provide tailored virtual receptionist solutions for every industry’s unique needs. How can we customize a solution for you?
Integrations
Effortlessly integrate with
your existing business tools and platforms
Our virtual receptionist service is precisely calibrated
to meet the unique needs and challenges of businesses across all sectors.





for streamlined customer interactions.
What Customers Say About Us
Our award-winning service continues to earn our clients’ trust.

5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond...
George

Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive...
Candice West

Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous...
Tom Eckert

Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana...
Carol

Quality Our Customers Require
...we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
Frequently asked questions
Explore how our specialized solutions can empower your financial business
and pave the way for your journey to success.
A virtual receptionist service provides live, remote receptionists who answer calls on behalf of your business—just like an in-house receptionist, but without the overhead. Our trained professionals greet callers, schedule appointments, handle messages, and route calls based on your specific preferences—all while representing your brand with professionalism and care.
Costs vary depending on factors like call volume, hours of coverage, and the services you need. We offer flexible, transparent pricing plans designed to fit businesses of all sizes. Whether you need a few hours of call coverage or full 24/7 receptionist support, we’ll build a plan that suits your budget and goals.
If you’re missing calls, sending customers to voicemail, or feeling overwhelmed by routine inquiries, a virtual receptionist can make a big difference. It’s a great solution for businesses that want to provide excellent customer service, extend availability beyond office hours, or maintain a professional image without hiring full-time staff.
Yes! Our services are fully customizable. You can define how calls are answered, what scripts are used, how messages are delivered (via SMS, email, or client portal), and what actions should be taken in different scenarios. We tailor every detail to align with your workflows, brand voice, and customer expectations.
Absolutely. Our virtual receptionists work seamlessly with popular tools like Salesforce, HubSpot, Calendly, Shopify, and Zendesk. We integrate with your calendar, CRM, or helpdesk software so you can receive real-time updates, appointment bookings, and detailed reports—without disrupting your existing processes.
Compliance & Certifications
If you’re looking for a safe and secure contact center, look no further.







