Orlando Medical Answering Services

Keep your patients' information safe and secure


Friendly, Experienced Professionals

Being one of the biggest vacation destinations in the world, Orlando has it all – and growing! The famous home of theme parks such as Disney World and Universal Studios, Orlando’s local attractions, and beautiful weather have attracted a booming population. 

The City of Orlando has nearly 285,000 residents surrounded by bustling suburbs. New construction goes up every day with homes packed tightly together as the population surges.

With such a busy area, the citizens of the Orlando area rely heavily on the public health system. Many locals aren’t just vacation families and Florida-born-and-raised. They’re aging populations who have moved to Central Florida for its tropical climate. These populations especially need ease of access to the care they require.

Florida Hospital, Orlando Health, and even the large health network known as AdventHealth keep the area thriving. However, even they must rely on something else to remain connected with local citizens – that’s where Orlando Medical Answering Service comes in.

The beauty of having a local answering service covering the Orlando region is that your callers get access to agents that know the area. They’re familiar with local hospitals, clinics, and networks as well as the pains that many citizens deal with. And healthcare agencies enjoy the fact that they can provide timely and efficient care – as well as educate citizens on health-related issues such as the COVID-19 pandemic.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Agent Decorum

We meet the needs of local callers with trained and experienced live agents. Thanks to our rigorous training program, they’re ready to handle anything that comes their way, along with the guidelines you provide.

Another great benefit of Answernet is our Orlando Medical Appointment Scheduling Services. We have the ability to make appointments, manage them, and send reminders out to your patients so that no-shows are no-more!

Communication Capabilities

Orlando comprises a vibrant and diverse community of people. As such, the area is home to many languages, including English, Spanish, French, and Haitian Creole.

Lucky for Orlando, AnswerNet’s answering service agents are fluent in English, Spanish and French. And the capabilities don’t stop there. With the help of our partners, we’re able to service over 250 other languages.

You can expect seasoned professionals from AnswerNet. Our agents are highly trained individuals who are experienced with HIPAA and HITech regulations. We not only pride ourselves in maintaining the highest standards set forth by these institutions, but we also take your patients’ information very seriously. 

Backup and Recovery

AnswerNet’s answering service is based right in the city. However, in the event of a hurricane or other emergency which causes a loss of power, we have a vast network of call centers ready to pick up your calls in the interim.

Our network consists of 31 locations across the U.S. and Canada, all capable of the same security you expect.

Industry Expertise

Regardless of the needs of your Orlando-based practice, AnswerNet’s experience in the medical sector has you completely covered. Whether you’re a private office, a mid-level practice, or a large medical network, our team has managed it all. We know how important it is to provide the necessary support to your patients

We Help With...

  • 24/7/365 Service (no matter what!)
  • Range of Payment Options Available
  • Customizable Services
  • Numerous Facilities to Keep You Connected
  • Advanced Security and Compliance
  • Easy Integration with Your Current Technology
  • Local and Toll-Free Numbers Provided

Are you ready to take your Medical Answering Service to the next level?

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