Industries
Houston Medical Answering Services
Keep your patients' information safe and secure
SERVICES FOR MEDICAL PRACTICES IN HOUSTON, TX
Deep Industry Experience
Houston has a lot to be proud of. This world-class city is famed and frequently visited for a number of attractions, like its ties to NASA and the Houston Livestock Show and Rodeo. But it’s also recognized internationally as having one of the best medical communities in the world.
AnswerNet’s team of professionals throughout Houston have the know-how to masterfully provide answering services for organizations in the medical and healthcare field.
We’ve set the bar for delivering exceptional results that surpass our clients’ expectations. This includes a comprehensive suite of services, including insurance, billing, appointment scheduling, and much more.
The Answernet Difference
It’s vital that callers feel there is a capable person on the other end of the phone, and this is particularly true when speaking with patients.
Appointment Management Services are another specialty of the AnswerNet team. Our tools help you run your schedule more efficiently and eliminate the cost of “no-shows”. We can make and manage your appointments and send out patient reminders.
Continuous Support
A disaster backup framework is integral for AnswerNet’s network of call centers and ensures your patient calls are always answered and your data stays secure.
Rigorous Training
At AnswerNet, we employ professional and courteous people and train them to guarantee your medical answering services are handled with the best care and quality. Our agents are available 24/7, 365 to take care of your call center needs.
Bilingual Agents
AnswerNet offers multilingual agents, ready to speak to your customers fluently in English, Spanish and French. We also work with a real-time interpreting service so that we have ready-to-answer agents with a variety of language and dialect abilities.
AnswerNet ensures compliance to HIPAA, HITech laws and standards set by varying complex regulatory bodies. Our agents are required to sign a confidentiality agreement upon hire and are trained in HIPAA practices.
Our Understanding
AnswerNet provides high-quality answering service programs for small, medium, and large healthcare and medical services companies. Each program varies as we work to meet every client’s unique needs.
We know how important the protection of sensitive and confidential data is to our clients and our customers. As an industry leader, you can rest easy knowing AnswerNet will take care of the details and never miss a beat.
Benefits
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Monthly Service Contracts
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National Back-Up
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Service Scalability
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Range of Payment Options Available
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PCI-DSS Compliant
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Simple Integration Procedure
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Various Delivery Options
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Local Numbers Utilized for Call-Answering
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Toll-Free Phone Numbers
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Tailored, Uninterrupted Services
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Affordable
