personal injury law firm answering service
Capture Every Lead. Prioritize Cases. Optimize Marketing ROI. Increase Trust.
Every lead is an opportunity and every second counts. Prospective clients expect immediate attention and empathy—whether it’s from a TV ad response, a referral or an inquiry regarding a mass tort campaign.
Our legal intake services are equipped to handle the unique needs of personal injury and accident law firms.
Why Choose AnswerNet?
With decades of experience in legal intake services and client services administration, AnswerNet understands the unique demands of personal injury law. From capturing leads over the phone and responding to web-leads in real-time to scaling support and providing empathetic client engagement, we are here to help your firm grow.
Turn marketing dollars into real clients with optimized lead conversion and 24/7 legal intake receptionists:
24/7 Multilingual, Omni-Channel Support
Emergencies don’t wait for office hours. Our attorney answering service provides multilingual coverage across all engagement channels ensuring that clients can always reach your firm.
Integration with
Case Management Software
Qualify client prospects and book follow up appointments through customized questionnaires, tailored to your practice and optimized to reflect your client commitments and values.
Empathy and Professionalism on Every Interaction
Skilled agents ensure every client feels heard and no detail is missed for exceptional client care and individualized attention. Inbound customer care and outreach reaffirm your client commitments.
Scalable Support for High-Volume Campaigns
TV, radio, and billboard campaigns generate large call volumes—but that doesn’t mean you should miss a single opportunity. We provide scalable intake solutions to keep your firm running efficiently.
Business Intelligence for Informed
Decision-Making
Track every marketing effort across media channels, regions and message variants to gain actionable insights. We help you understand which campaigns drive the most qualified leads to maximize growth.
Ongoing Interaction for Increased Client Engagement
Keep clients engaged and ensure no details are missed. Our team manages updates, records requests, and client intake form follow-ups — ensuring continuous progress and greater satisfaction.
Is your intake process bogged down by administrative tasks at the expense of billable work? AnswerNet has been a comprehensive leader in legal intake services for decades—because we know what your firm needs to grow.
Integrations
Faster conversions, increased trust,
and greater client retention.
Our services integrate into your case management software,
streamlining qualification and intake, and simplifying the client experience.
for streamlined customer interactions.
What Customers Say About Us
We handle the details so that you can focus on building your business.
5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond...
George
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive...
Candice West
Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous...
Tom Eckert
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana...
Carol
Quality Our Customers Require
...we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
Get in Touch with Personal Injury Call Center Experts
Scalable Integrated Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
- Fill out the form to request a free consultation
