With the help of an anonymous reporting hotline, you can monitor ethical issues in all critical areas of your business
The holidays are fast approaching and now is the time to make your decisions on gifts for your customers. Enhance your customer relationships!
Aunque el mundo digital ha forzado una experiencia de compra diferente, hay algo que no ha cambiado: la necesidad del consumidor de interacción personal.
Successful businesses are dependable and reliable. How can you ensure your business can be seen that way? Try meeting deadlines! Here’s how.
Working in customer service, you’re bound to have a stressful customer interaction eventually. The question is – how do you cope?
It’s no secret that customer service can be a tough industry to work in. But customer service has very rewarding moments as well. In fact, the job can be rewarding if you empower customer service representatives in your organization. Read on for some ways managers, business owners, or supervisors can
When quality monitoring is reviewed and resolutions formed, your call center campaign will reach its full potential.
Working in a call center does have its challenges, but with the right demeanor, focus, attitude, and goals, it can be very rewarding.
Corporate event planning got you down? If you are struggling with recruitment, attendance, and registration for events, you aren’t alone. In the US, there are over 5,200 meetings per day. With over 1.9 million corporate events occurring per year, it can be difficult to make yours stand out from the
Questions and hesitations about BPO Call Centers are common. This article aims to dispel some of the confusion. When it comes to managing businesses, efficiency is the name of the game. Business success comes from achieving those efficiency points. To help reach this goal, many businesses look to BPO services
Outbound call center services can help you by reducing the workload on your team, freeing you up to focus on the rest.
Hablar con sus estudiantes a través de la comunicación omnicanal es una estrategia esencial para la matriculación y el compromiso. A medida que se acerca el día de la decisión universitaria, los estudiantes sopesan las opciones para determinar su futuro. Tendrán que hacer malabarismos con las ofertas y la información de docenas de universidades, lo cual es mucho para asimilar. A menudo,
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