Answering Services and Support for the Hospitality Industry
Tailored to Your Needs
World Class Service
Your guests deserve first-class treatment. Their reservations must be handled accurately and promptly by helpful, courteous staff who can find the best matches between individual preferences and availability. AnswerNet’s reservation services specialists secure reservations, process payments, and provide exemplary customer service.
We handle all calls or just overflow calls during your peak times, and our services are completely customizable to meet any needs. This extremely scalable call center structure gives us the unique ability to match agent calls to volume, allowing you to focus on your guests.
Our highly-trained specialists provide first‐in‐class service and are adept at handling any customer service call. We can make reservations, updates existing reservations, and handle any cancelations. AnswerNet’s system can host any type of registration or reservation platform, or we can seamlessly connect to your system through your website or a customized template.
Customizable Service Options
- Customer Care
- Order Processing
- Live Chat
- Hosted CRM
- Payment Processing