Industries

Hospitality

Answering Services and Support for the Hospitality Industry

Tailored to Your Needs

World Class Service

Your guests deserve first-class treatment. Their reservations must be handled accurately and promptly by helpful, courteous staff who can find the best matches between individual preferences and availability. AnswerNet’s reservation services specialists secure reservations, process payments, and provide exemplary customer service.

We handle all calls or just overflow calls during your peak times, and our services are completely customizable to meet any needs. This extremely scalable call center structure gives us the unique ability to match agent calls to volume, allowing you to focus on your guests.

Our highly-trained specialists provide first‐in‐class service and are adept at handling any customer service call. We can make reservations, updates existing reservations, and handle any cancelations. AnswerNet’s system can host any type of registration or reservation platform, or we can seamlessly connect to your system through your website or a customized template.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Customizable Service Options

  • Customer Care
  • Order Processing
  • Live Chat
  • Hosted CRM
  • Fulfillment
  • Payment Processing

Features & Benefits

Features

  • Order Entry and Customer Care Experts
  • Multilingual Language Support

Benefits

  • Extremely Scalable Solutions
  • Customized to Fit Your Needs
  • Ideal for Overflow During Peak Periods
  • Extend Your Business Hours - 24/7 Customer Service

Keep Your Guests Happy and Increase Your Bottom Line

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