Customized service. Fast set-up. Affordable options.
No matter the size of your business or the scope of your needs, we have a variety of service options to fit any budget – all with live agent coverage, 7 days a week, 24 hours a day. And if you need immediate support, we can ramp up quickly so that your program can be up and running in DAYS – not weeks.
Whatever plan is right for your business, AnswerNet is dedicated to answering your calls quickly, professionally & without interruption.
- Talented, friendly agents. We’re an extension of your business. That’s why our agents undergo rigorous training and ongoing education on professionalism, rapport, efficiency and brand advocacy to better represent your company and culture. We even consider demographics and local dialects during the staffing process.
- Multilingual services. We employ agents who speak fluently in Spanish and French, and hundreds of other language services are available through our translation partners.
- Extensive staffing capabilities. We can scale up as your needs expand. With over 25 integrated contact centers, we’re always ready to answer your calls – whatever the size of the volume or overflow.
- Emergency & disaster response. Should an outage occur, our multi-site, cloud-network system has you covered. All AnswerNet centers are equipped with backups, generator power and auto-routing procedures to make sure all customer calls are answered by a live agent.
How else can we help you?
We offer several solutions that seamlessly integrate with our Telephone Answering Services, including
Online Appointment Scheduling, Virtual Receptionist, Order Processing, Voicemail,
Interactive Voice Response (IVR), Lead Generation, Telemarketing, and more.