Third-Party Verification

Mortgages & Refinancing

Custom-Scripted Live Interactions Verify a Clear Understanding of Loan Terms

REQUEST A QUOTE

Third-Party Verification

Mortgages & Refinancing

Custom-Scripted Live Interactions Verify a Clear Understanding of Loan Terms

REQUEST A QUOTE

Loan Third-Party Verification (LTPV)

LTPV uncovers any ambiguities and verifies borrowers’ clear understanding of terms and conditions.

Professional Representatives

Highly trained to handle calls with precision in accordance with all legal requirements for the lending industry.

Customer-Friendly Scripts

We work with each client to customize easy-to-understand scripts, that are fully compliant with both federal and state lending regulations.

Verification Recordings

Each loan verification is recorded in its entirety utilizing the latest technologies.

Quality Assurance

Quality assurance representatives review recordings and provide report summaries for LoanTPV verifications.

Inbound Call Centers

US-based, professional agents at multiple inbound call centers for immediate LoanTPV verifications.

How Does LTPV Work?

LTPV verifies the loan’s key terms and conditions in these steps:

  1. Client participates in a recorded phone call with agent
  2. Agent confirms borrower’s identity and authority to enter into the new loan agreement
  3. Agent confirms during a recorded process that the borrorwer received the loan documents, had time to review them, and clearly understands and agrees to the terms and conditions; our agents review the key terms and highlight specific conditions that may develop into points of contention
  4. Interviews recorded and archived for future reference

Let Us Ease the Burden of the Loan Process!


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