Non-Profit Industry Call Center Services
Services for Non-Profit Industry
Call Center Services for Non-Profits
Non-profits and charities need cost-effective call center services to answer inbound calls from donors, supporters and staff as well as to drive donations and fundraisers.
AnswerNet offers multiple channels for not-for-profit organizations to communicate with donors and supporters including: phone, text, social media, email, SMS, and live chat.
Non-Profit Industry Experience
Non-profits and charities rely on volunteers and contributions to support their organization. They need a cost-effective call center that can not only answer inbound calls from donors, supporters and staff, but also outbound calls to drive donations and fundraisers.
AnswerNet can provide cost-effective, customizable inbound and outbound call center solutions for not-for-profit organizations, helping companies maintain their budget while increasing awareness of their brand’s initiatives.
AnswerNet understands the importance of maintaining your charitable brand with professionalism.
Our agents will can support your nonprofit’s vision, ensuring that all calls are handled with care – whether for inbound fundraising or telethons, or generally assistance with the corporate office’s backline.
Additionally, our non-for-profit answering services are 24/7/365, so we can handle calls from anywhere and at any time.
Non-Profit Answering Services
Charitable Outbound Donation & Fundraising Support
Our outbound call center services provide the ideal solution for donor support, telefundraising, radiothons and telethons.
Our agents are trained to respond to incoming emails, calls, and even text to ensure all donation information is captured accurately, and nurture relationships to increase donor retention.
In today’s world, donors use multiple methods to donate or communicate with the charities of their choice.
Rather than just one line of support, AnswerNet can provide several, including: phone, text, social media, email, SMS, and live chat.
Our system also supports third-party integration through API, so we can collect donor information that is accurately captured and pushed to your nonprofit database in real-time.