Industries
San Francisco Medical Answering Services
Keep your patients' information safe and secure
SERVICES FOR MEDICAL PRACTICES IN SAN FRANCISCO, CA
Trusted Professionals
If you’re looking to invest in a medical telephone answering service, you’ve come to the right place. With thousands of satisfied customers in the San Francisco area and nationwide, AnswerNet is the leading provider in telephone answering services for the healthcare industry.
From billing, insurance, appointment scheduling, and more, our agents are prepared to handle any questions your patients may have. No matter how big, broad, or specialized your practice is, AnswerNet is ready to help.
Experienced and Trusted Agents
Patients are the lifeblood of the healthcare industry, and customer service goes a long way in maintaining patient retention. Our agents are trained to answer you calls immediately and provide your patients with professional and personalized care 24/7/365.
Answering questions isn’t all that we do. AnswerNet’s San Francisco medical appointment scheduling services can also schedule and manage your appointments for you, and even provide your patients with appointment reminders to reduce the amount of “no shows” your office sees, saving you time and money to invest elsewhere.
Extensive, Thorough Training
As the first encounter many patients will have with your office, our agents understand the importance of providing the best possible service from the moment they pick up a call. We provide all of our staff with rigorous training to make sure that your patients are receiving knowledgeable, friendly, and professional care all day, every day. As an extension of your business, we strive to help position you as one of the most customer-friendly practices in San Francisco.
BILINGUAL AGENTS
Here at AnswerNet, we believe that all patients are entitled to expect and receive the same level of care. And with California’s high population of non-English speakers, it’s even more important to ensure that all of your patients feel heard and understood. That’s why we provide bilingual agents that are fluent in English, Spanish, and French. Additionally, we collaborate with an interpreting company that can offer real-time translation in more than 250 other languages so that all of your patients are in the best care.
Keep in Touch
Although outages are rare, we know how debilitating they can be to you and your patients. Our network of over 30 integrated North American call centers ensure that your customers are always able to reach you and that your data always remains secure, even in the event of a system outage.
Experience
We know the healthcare industry like the back of our hand, and always strive to provide the best possible services for our clients. That’s why we’re partnered with thousands of healthcare practices in San Francisco and beyond to provide high-quality answering services.
For a good reason, we are the top medical answering service. Regarding message taking, delivery, call prioritizing, and urgent dispatching, our agents adhere to tight criteria. Because we also take PCI-DSS and HIPAA/HITech compliance extremely seriously, we always safeguard and treat with care the information about your patients. All AnswerNet staff members are fully trained on HIPAA compliance upon recruitment and sign a confidentiality agreement.
We Can Help With...
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24/7/365 Service (no matter what!)
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Range of Payment Options Available
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Customizable Services
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Numerous Facilities to Keep You Connected
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Advanced Security and Compliance
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Easy Integration with Your Current Technology
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Local and Toll-Free Numbers Provided
