As one of the largest call center operators in North America, AnswerNet team members are routinely asked by both prospective clients and experienced call center users what some of the call center acronyms in our space mean. We have answered these questions so many times, we thought the industry could …
It seems like everyone is working from home these days; is your business switching to a virtual office? Can you relate to these statistics: During the peak of COVID-19, close to 70% of full-time workers were working from home. Now, many work from home at least 1 day per week. …
In the United States and Canada, there are more than 65,000 answering service providers. With so many companies to choose from, selecting the firm that is right for your company can be challenging. To help you make sure you partner with the ideal answering service, we’ve provided a list of essential items for …
What Should You Look for in a Telephone Answering Service?Read More »
