Working in a Call Center
Working in a call center does have its challenges, but with the right demeanor, focus, attitude, and goals, it can be very rewarding.
Working in a call center does have its challenges, but with the right demeanor, focus, attitude, and goals, it can be very rewarding.
There’s a reason omni-channel communication comes highly recommended from experts. However, open rates vary widely depending on the audience and the medium. Choosing the right omni-channel provider for a higher education institution is no exception. Research from a study conducted by Mobile Marketing Watch shows that text messages have a …
The Proven Method for Finding the Right Omni-channel ProviderRead More »
“Do you have a minute to discuss your experience with our product?” Upon answering an unexpected call, you’re implored by a friendly voice on the other end of the line. You’re a long-time user of the product in question, and do indeed want to voice your opinion to the company. …