Working in a Call Center
Working in a call center does have its challenges, but with the right demeanor, focus, attitude, and goals, it can be very rewarding.
The Proven Method for Finding the Right Omni-channel Provider
There’s a reason omni-channel communication comes highly recommended from experts. However, open rates vary widely depending on the audience and the medium. Choosing the right omni-channel provider for a higher education institution is no exception. Research from a study conducted by Mobile Marketing Watch shows that text messages have a …
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Outbound Market Research: 3 Foolproof Gains
“Do you have a minute to discuss your experience with our product?” Upon answering an unexpected call, you’re implored by a friendly voice on the other end of the line. You’re a long-time user of the product in question, and do indeed want to voice your opinion to the company. …
