Third-Party Verification
Your Trusted Partner for Seamless Third-Party Verification
AnswerNet TPV delivers customized verification solutions across live agent, IVR, digital, and video channels—backed by a state-of-the-art platform built for your unique compliance needs. Protect your revenue and stay audit-ready with a partner who adapts to you.
1.6M+ Verifications Completed in 2025
24/7 Portal Access
5 Industries Served
Why the Right Verification Partner Matters
Your sales team is under pressure. Your compliance team is under scrutiny. You need a TPV partner that understands both.
Uptime That Keeps You Selling
Your verification platform should never be the bottleneck. AnswerNet’s cloud-based infrastructure is built for reliability, so your sales channels stay open and your agents stay productive.
Compliance Exposure Is Expensive
One bad recording. One missed disclosure. One failed audit. PUC fines, CMS penalties, class-action lawsuits—the cost of non-compliant verification can be catastrophic.
Sales vs. Compliance Friction
Your sales team wants speed. Your compliance team wants protection. Legacy TPV forces you to choose. You shouldn't have to sacrifice one for the other.
Ready to talk?
Three Ways to Verify. One Trusted Partner.
Choose the verification method that matches your sales channel, compliance requirements, and customer preferences.
Live Agent Verification
Human-powered verification for complex transactions and high-stakes enrollments requiring a personal touch.
- Bilingual agents (English & Spanish)
- Extended hours, 7 days a week
- Custom scripts for your compliance needs
- Video verification available
Best for: Door-to-door, telemarketing, retail, complex enrollments, regulatory-sensitive transactions.
Popular with Medicare brokers and energy suppliers
IVR / Automated Verification
Self-service verification that scales instantly. Handle volume spikes without adding headcount or waiting on hold. Also available as Telephonic Signature (T-Sig) for health industry enrollments.
- 24/7/365 availability
- Instant scalability for peak seasons
- Transcript and audio included
- No hold times, ever
Built for telecom providers and
high-volume energy campaigns.
Built for telecom providers and high-volume energy campaigns
Digital / SMS Verification
Mobile-first verification in under 60 seconds. Capture geo-location, IP address, and e-signature—all from the customer’s phone.
- Real-time geo-location tracking
- IP address validation
- E-signature capture
- 45-second average completion
Best for: Tech-savvy customers, solar/home improvement, speed-critical deals.
The choice for solar lenders and alternative financing
Next-Generation Verification Technology
Go beyond basic TPV with advanced fraud prevention, biometric authentication, and AI-powered compliance monitoring.
Voice Biometrics
Voiceprint authentication to enhance security and prevent identity fraud.
Video-Verify TPV
Secure video link verification adds another layer of trust to high-value transactions.
Face Verification
Authenticate door-to-door reps in real time to prevent unauthorized sales.
Geolocation Tracking
Eliminate false location and spoofing claims with real-time GPS validation.
Are you ready to step up your compliance? Get the customized verification solution that best suits your needs and protects your revenue.
Built for Your Industry's Compliance Demands
We speak your regulatory language. Our team knows PUC rules, CMS requirements, FCC mandates, and state-specific disclosure laws inside and out.
Retail Energy Suppliers
PUC audits. Slamming allegations. Friendly fraud chargebacks. We’ve helped energy suppliers across all 14 deregulated states protect their enrollments and defend their compliance posture for years.
What we handle
-
D2D and Retail Kiosk Verification
At nights and weekends when your team goes home. -
PUC-Compliant Scripts
For OH, PA, IL, TX, NY, NJ, and all deregulated markets. -
Geo-Tagging and Device Fingerprinting
To prevent agent location spoofing -
Real-Time Enrollment
Data delivery to your billing and EDI systems.
Healthcare Payers & Brokers
Clawbacks destroy commissions. SOA violations destroy licenses. We help Medicare brokerages protect their agents and their revenue with compliant, defensible verification—especially during AEP chaos when call volumes spike 10x.
What we handle
-
FCC One-to-One Consent Validation
Before the dialer connects. -
Automated TPMO Disclaimer Delivery
Before benefits discussion -
Scope of Appointment (SOA)
Timestamp tracking via SMS -
10-year recording retention
For CMS compliance requirements
Telecom & Broadband Providers
Every failed verification is a $200 truck roll you’ll never recover. When customers cancel at the door or claim “I was never told about year-two pricing,” you need bulletproof documentation to protect against cramming allegations.
What we handle
-
Pre-install verification
To confirm appointments before dispatching trucks -
FTC Junk Fee rule compliance
With “Total Price” disclosure capture -
Broadband Nutrition Label
Acknowledgment documentation -
Moving season overflow capacity
Without new hires
Solar & Home Improvement Lenders
Solar has the highest cancellation rate in home services—sometimes 40-50%. Between permitting delays, dealer fee disclosures, and tax credit confusion, buyers have months to develop remorse. Our Welcome Call TPV re-sells the value after your rep leaves.
What we handle
-
“Welcome Call” TPV
To reduce cancellations during permitting delays -
Cash vs. financed price
Disclosure recording for CFPB compliance -
Tax credit eligibility
Disclaimer verification (IRS Section 25D) -
Video verification
For high-value contracts requiring extra documentation
MCA & Alternative Lenders
In merchant cash advance, the TPV recording is your lifeline in court. When a merchant claims “I didn’t understand the terms” or stacks three positions in 48 hours, your defense depends on clear, independent verification—without the broker coaching them through it.
What we handle
-
Independent merchant verification
Without broker on the line -
State-specific disclosure scripts
(NY, CA, UT, MO auto-detected) -
APR-equivalent
And total cost acknowledgment capture -
Instant bank verification
Integration for fraud prevention
See how it all comes together
Complete Visibility Into Every Verification
The FOCUS Portal gives you real-time access to every recording, every transcript, and every data point—without waiting on support tickets or file transfers. It’s the only TPV platform that puts you in total control.
Real-time Reports
Daily transaction status at your fingertips.
Fraud Detection
Geo-confirmation and IP validation built-in.
Role-based Access
Control who sees what across your team.
Data Redundancy
AWS cloud backup with 99.99% uptime.
Unlimited Downloads
Access recordings anytime, no extra fees.
Data Visualization
Analytics dashboard for trends and insights.
Want to find out more? Get a free quote today!
Why Industry Leaders Choose Us
We’re not just another TPV vendor. We’re the verification partner that protects your revenue without slowing your sales.
Enterprise Security
PCI DSS and SOC 2 Type II certified. The compliance credentials your legal team demands.
True Omnichannel
Live agent, IVR, digital, video, chat, SMS, and WhatsApp—all on one platform. Switch methods without switching vendors.
24/7 Access
Your data when you need it. Portal access never sleeps, even when our agents do.
What Customers Say About Us
We handle the details so that you can focus on building your business.
Frequently asked questions
Quick answers to the questions we hear most often.
How quickly can we get started?
Most clients are live within 2-3 weeks. We handle script development, compliance review, system integration, and agent training. For urgent needs, we’ve launched programs in as little as 5 business days. Schedule a consultation to discuss your timeline.
What happens if your system goes down?
Our platform runs on AWS with redundant instances and automatic failover. We maintain 99.9%+ uptime. In the unlikely event of an outage, our IVR system continues processing verifications while live agent capacity is restored. See our platform infrastructure.
How long do you store recordings?
Recordings are stored securely with unlimited portal access. We support long-term retention including the 10-year requirement for CMS/Medicare compliance. Storage terms are transparent and based on your agreement. See healthcare compliance details.
Do you support state-specific compliance scripts?
Yes. We maintain compliant scripts for all regulated states and jurisdictions—including OH, PA, IL, TX, CA, NY, and more. Our compliance team monitors regulatory changes and updates scripts proactively. See your industry’s specific requirements.
Can you integrate with our CRM or billing system?
Absolutely. We support API integrations, Salesforce connectors, and custom flat-file delivery (CSV, XML). We also integrate with EDI providers for energy billing systems. Request an integration consultation to discuss your specific needs.
What languages do you support?
We support 30+ languages and regional variants across all verification methods:
English: US, British, Australian, Indian, Irish, New Zealand, South African, Singaporean, Welsh
Europe: French, German, Spanish, Italian, Portuguese, Dutch, Danish, Swedish, Norwegian, Finnish, Icelandic, Polish, Russian, Romanian, Czech, Turkish, Welsh, Catalan
Americas: US English, US Spanish, Mexican Spanish, Brazilian Portuguese, Canadian French
Asia & Middle East: Chinese (Mandarin & Cantonese), Japanese, Korean, Hindi, Arabic (Standard & Gulf)
Contact us if you need a language not listed here.
Still have questions?
Can’t find the answer you’re looking for? Please contact our customer service.
Let's Talk About Your Verification Needs
Compliant verification that protects revenue, not slows it down.
Tell us about your current verification challenges. We’ll respond within 24 hours with a customized approach—not a generic pitch. Every conversation starts with understanding your specific compliance requirements, sales channels, and pain points.
- Free consultation with a TPV specialist in your industry
- Custom script recommendations for your compliance needs
- Live platform demo tailored to your workflow
- Regulatory review for your state and market
Excellent 4.5 out of 5
- Fill out the form to request a free consultation