Industries
San Diego Medical Answering Services
Keep your patients' information safe and secure
SERVICES FOR MEDICAL PRACTICES IN SAN DIEGO, CA
Experienced California Professionals
Are you in the market for a medical answering service in San Diego? AnswerNet is the answer for you! With over 20 years of experience in medical answering and call center services, AnswerNet is prepared to help take your San Diego-based healthcare office to the next level.
AnswerNet has experience in call center operations not just nationally, but locally as well. Although our corporate office is based on the East Coast, we have four locations in California alone. Our offices in Irwindale, Sacramento, Santa Rosa, and Stockton understand the ins and outs of not just California, but San Diego County, so you can expect locally-based service with international experience.
Appointment Setting
Juggling appointments can be different for healthcare facilities of all specialties and sizes. AnswerNet’s San Diego medical appointment scheduling and management services can help you make and manage appointments, and provide appointment reminders to your patients.. This will save you both time and money by reducing the number of “no shows” your office sees while also freeing up your staff to do what they do best – care for patients.
Rigorous Training
We pride ourselves on providing the best customer service the industry has to offer. Our agents go through an in-depth training process to learn the ins and outs of everything from phone etiquette, to HIPAA compliance, to your office’s specific procedures, and to the area as a whole. You can rest assured that no matter where your calls are being answered from, our agents will know San Diego County like the backs of their hands.
Compliance
Patient safety and data confidentiality are extremely important to us at AnswerNet. All AnswerNet employees are trained in HIPAA/HITech compliance and are required to sign a confidentiality agreement upon hire. We also use secure cloud storage to save all of our data, so you and your patients can be confident that their data is safe at all times.
Stay in Touch
In addition to our four California-based contact centers, AnswerNet has over 25 other contact centers throughout North America. These facilities are all integrated so in the rare event of outage or other disaster, your information is secured and your calls are routed to another available contact center. We work hard to keep downtimes extremely minimal because we know how critical it is for your patients to be able to keep in contact with you and their doctors.
We Assist With...
-
24/7/365 Service (no matter what!)
-
Range of Payment Options Available
-
Customizable Services
-
Numerous Facilities to Keep You Connected
-
Advanced Security and Compliance
-
Easy Integration with Your Current Technology
-
Local and Toll-Free Numbers Provided
