AnswerNet offers many valuable call center and BPO services for the pharmaceutical industry. Services range from marketing and handling customer care calls to supporting product recalls.
24/7 Helpdesk
AnswerNet provides ongoing round-the-clock support to our team of 1,200+ employees, and we’re able to resolve the vast majority of issues same-day.
SMS and IVR troubleshooting, password and basic tech support are a standard package which can be optimized by adding *consulting* and *monitoring* services.
Save time and money with AnswerNet’s custom solutions for your business.
Talk to Sales
Interested in our service? Just pick up the phone to chat with a member of our sales team.
(215) 659-6486
Contact customer Support
Sometimes you need a little help from your friends. Or from our support rep. Don't worry... we're here for you.
Consulting
Save time and money with AnswerNet’s custom solutions for your business.
Talk to Sales
Interested in our service? Just pick up the phone to chat with a member of our sales team.
(215) 659-6486
Contact customer Support
Sometimes you need a little help from your friends. Or from our support rep. Don't worry... we're here for you.
Monitoring
NOC monitoring is crucial to detect and correct infrastructure incidents. “Eyes on Glass” is a round the clock monitoring style – which has eyes on your system at all times, for an especially proactive approach.
We can work with you to put a monitoring system in place, or help you make your existing system more comprehensive.
Pricing is based on: the number of devices monitored and probes needed, the complexity of the workflows, the hours of scheduled monitoring, and the desired response time.
Save time and money with AnswerNet’s custom solutions for your business.
Talk to Sales
Interested in our service? Just pick up the phone to chat with a member of our sales team.
(215) 659-6486
Contact customer Support
Sometimes you need a little help from your friends. Or from our support rep. Don't worry... we're here for you.
Onsite Support
Save time and money with AnswerNet’s custom solutions for your business.
Talk to Sales
Interested in our service? Just pick up the phone to chat with a member of our sales team.
(215) 659-6486
Contact customer Support
Sometimes you need a little help from your friends. Or from our support rep. Don't worry... we're here for you.
