Shannon Keown

How Can an Answering Service Give the Gift of Time?

Time management is something that is instilled in us at a very young age, going as far back to when we were toddlers. We had nap time, snack time, and meal times planned for us. Many people grow up with a time management structure in mind, and it continues through adulthood. Although we’re not …

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What Should You Look for in a Telephone Answering Service?

In the United States and Canada, there are more than 65,000 answering service providers. With so many companies to choose from, selecting the firm that is right for your company can be challenging. To help you make sure you partner with the ideal answering service, we’ve provided a list of essential items for …

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8 Blog Ideas for Nonprofits that Will Get the Attention of Donors

Is your nonprofit having a hard time engaging your donors? Whether you’re a small nonprofit or a large one, you know that engaging your donors is a key to success. Donor engagement is the way your nonprofit organization interacts with its donors. Sending out blogs and posting them on social …

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The Benefits of a Virtual Receptionist for Any Business

Regardless of industry, your incoming call volume can be overwhelming. Virtual receptionists are there to take calls day or night. They answer all calls quickly, professionally, and without interruption. Is this the flexible, cost-effective way of managing your office communications you’ve been looking for? How Does a Virtual Receptionist Help? …

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What Call Center Location is Right for You? (& Considerations)

Business owners often question what call center location is best for them, their business, and their customers. This isn’t always an easy question to answer. The main factors to consider when choosing the location are cost, company and client needs, time zone, and language barriers.  What Call Center Location Terms …

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Property Managers: How Answering Services Increase Revenue

Do you own or run a property management company? Are you looking to reduce costs yet improve your tenant service? The struggle to keep up with maintenance issues can be costly and overwhelming. Yet, an effective way to cut costs is to outsource some of the responsibilities. You can outsource …

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