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Cómo la verificación por terceros garantiza el cumplimiento de la normativa del sector

How-Third-Party-Verification-Ensures-Compliance-with-Industry-Regulations

AnswerNet third-party verification (TPV) will ensure that you feel safe in your business. Across over 115,000,000 completed verifications, AnswerNet has conquered compliance regulations to serve, support, and secure our clients.

Third-Party Verification Basics

AnswerNet third-party verifications clarify, comfort, and kindly resolve conflict. A third-party verification mitigates risk and reduces fallout as it either documents the terms and conditions of a business agreement, confirms appointments, or validates customer information.

There are five steps to any TPV: we validate your company’s information, mitigate fraud, streamline your operations, assure compliance at every level, and finally, provide actionable insights from data for informed business strategies.

The Question of Compliance

It’s almost impossible to acclimate to regulatory call center compliance standards without the input of experts. Even if you’re unaware of the standards to begin with, a violation risks potential fines, bad publicity, and a blow to your brand’s reputation.

Thankfully, AnswerNet’s experts have decades of experience navigating the compliance-standards labyrinth. All of our consultants are equipped with Customer Engagement Compliance Professional (CECP) certifications and stand at the ready to administer our compliance assessment process.

Three Calls to Compliance

Our assessment takes a three-pronged approach. First, we conduct a comprehensive audit of your external vendors, internal team, policies, processes, and documentation to determine which areas of your compliance program need to be upgraded or appended.

Second, we work with you to implement our criticism, determining areas of focus. Third, we monitor your compliance program on an ongoing basis. With our expert analysis, recommendations, and advice, we provide peace, protection, and safety.

An Abundance of AnswerNet Additives

A single AnswerNet compliance check aligns with standards from all of the following and more:

  • Ley de Protección del Consumidor Telefónico (TCPA)
  • Comisión Federal de Comunicaciones (FCC)
  • Comisión Federal de Comercio (FTC)
  • Regla de ventas de telemarketing
  • Cumplimiento del registro estatal
  • Ley sobre la veracidad de los identificadores de llamadas
Additional areas we continuously monitor for risk include
 
  • Do Not Call (DNC) Scrubbing
  • Cumplimiento de la PCI
  • Wireless Number Telemarketing Laws
  • Lenguaje de consentimiento expreso previo por escrito (PEWC)
and many more.

Concluding Compliance

AnswerNet has become the largest TPV provider in the world thanks to our vast span of industry expertise. When you sign up for a third-party verification, you also acquire the conclusivity of a compliance check, the opportunity for outbound services, and the bevy of BPO processes included in our suite.

If you want to ensure your safety and boost your business through a TPV service with proven results, reach out aquí o haga clic en el botón de abajo para ponerse en contacto.