Industrias

Medical Answering Services

Keep your patients' information safe and secure

SOLICITAR PRESUPUESTO

Services for Healthcare

Experienced Professionals

AnswerNet is well experienced in handling medical answering service programs for the healthcare industry.

We understand the immediate need of patients who call in requiring answers to a variety of questions.
We can assist with a variety of services, including insurance, billing, and appointment scheduling, and more.

Soporte multilingüe

Nos enorgullecemos de garantizar que cada cliente se sienta como en casa. Contamos con agentes que hablan español, francés y otros idiomas con fluidez.

Ofertas ampliables

Ninguna empresa es igual a otra. Ofrecemos servicios especializados adaptados a todas las empresas, desde pequeñas empresas de nueva creación hasta empresas consolidadas.

Integración perfecta

Nuestra tecnología admite integraciones API para una conexión e interacción fluidas con sus sistemas, plataformas y aplicaciones.

Experienced Professionals

Our experience in Medical Answering Services ensures your phones are answered by a live agent. Additionally, AnswerNet offers Servicios de gestión de citas. AnswerNet makes appointments, manages appointments, and even reminds your clients of their appointments. We run your office’s schedule efficiently and reduce the amount of “no shows.”

Rigorous Training

Our friendly, professional agents go through a rigorous training process. We ensure your calls are handled with the highest level of efficiency and professionalism in the industry — 24 hours a day, 7 days a week and 365 days a year.

Agentes multilingües

We provide bilingual agents who are fluent in English, Spanish and/or French. For other languages and dialects, we partner with a real-time interpreting service. All AnswerNet agents are required to comply with complex regulatory bodies and maintain compliance to HIPAA/HITech laws and must sign a confidentiality agreement upon hire. All call centers are HIPAA compliant, and agents are trained in HIPAA practices.

Keep in Contact

AnswerNet has a network of 30 integrated call centers equipped with disaster backup capabilities and call re‐routing. This secures your critical data and keeps your office in contact with your patients at all times. Every center has a failsafe system and a rollover plan in the rare event of a system outage of any kind.

Experience

AnswerNet has literally thousands of small practice and private office contracts with medical professionals across the country. Our core business is telephone answering services, and we do it better than anyone else in the business. We follow strict guidelines about message-taking, delivery, prioritizing incoming calls, and dispatching them with urgency.

Beneficios
  • Tailored, Uninterrupted Services
  • Month-to-Month Service Agreements
  • Respaldo nacional
  • Copia de seguridad y almacenamiento seguros
  • PCI-DSS Complaint
  • Cost Effective
  • Increased Staffing Efficiency
  • Integración perfecta
  • Múltiples opciones de entrega
  • Local Numbers for Call Answering or Direct Use
  • Toll-Free Phone Numbers

AnswerNet tuvo el orgullo de patrocinar este año el 71º Baile Anual de la Cosecha del Jefferson Einstein Hospital.

Are you ready to take your Medical Answering Service to the next level?


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Al marcar la casilla, doy mi consentimiento expreso por escrito para recibir comunicaciones comerciales vía SMS/MMS de AnswerNet. Pueden aplicarse tarifas de operador.