Dave has more than 30 years of experience in leading IT, operations, and support teams in a diverse range of industries, with a focus in the BPO/Contact Center sector. His expertise lies in creating strong partnerships with the company, as well as empowering operations through effective and efficient IT solutions and support. A champion of a great customer experience, Dave ensures his teams deliver value by emphasizing quality, collaboration, and effective communications. Outside of work, Dave enjoys spending time with his family, especially at their cottage, skiing, and fly fishing.