Education
Other Services
AnswerNet delivers a complete, all-in-one support platform designed to streamline higher education operations
See why more than 10,000 clients love our services!
- Emergency Alerts
- Compliance Hotlines
- Facilities Management
- IT Support / Helpdesk
- Alumni Services
- Other Education Services
Emergency Alerts
Today more than ever, a comprehensive emergency management and contingency plan is an absolute necessity for any college or university. Students and their families trust in you to keep them safe — and informed — in the event of any unforeseen event. We can help. Our Emergency Alert Services allow you to communicate with students quickly, in real time and in virtually any format (text, email, phone, etc.). At a moment’s notice, we have the resources to help keep your students stay informed and connected.
Características
- Campus Safety
- Medical Emergencies
- School Closings
- Weather Alerts
- COVID-19 Vaccines
Compliance Hotlines
As your education partner, we provide anonymous, objective compliance reporting through Corporate Compliance Partners to ensure your complaints about safety, ethics, discrimination, and harassment are handled safely and without retaliation. Through flexible submission channels, including web, phone, email, fax, or mail, specialists record reports verbatim and send real-time notifications and monthly reports strictly to your designated internal parties in compliance with SOX standards.
Características
- Human Relations
- Financial Malfeasance
- Safety
- Ética
Facilities Management
Managing your facility can be overwhelming. Calls for emergency service come in all hours of the day and night, requiring full-time staffing and constant attention. Using a dedicated facilities portal, we’ll enter all work orders and service requests and track them in real-time until the job is complete.
Our facilities management and support services can help you streamline this process – 24 hours a day, 7 days a week, 365 days a year.
IT Support / Helpdesk
When your students’ computers crash, or just won’t behave, they depend on you for immediate tech support — 24 hours a day, 7 days a week. We can help you by keeping them up and running with uninterrupted access to the technology they need. We’ll provide Tier 1 technical services, portal assistance, password resets, FAQ responses, navigation assistance, helpdesk tickets, and more.
Características
- Student Portal
- Tier 1 Tech Support
- Preguntas frecuentes
Alumni Services
The success of higher education institutions is often measured by their connections with their alumni. Your strong connections with former students often lead to ongoing alumni financial support and donations.
Ofrecemos una gama de servicios para los antiguos alumnos para ayudar a fomentar estas relaciones, incluyendo apoyo en la recaudación de fondos, actualizaciones de la base de datos, procesamiento de solicitudes de transcripciones y mucho más.
Características
- Fundraiser Campaigns
- Database Management
- Encuestas
- Event Management
- Transcript Requests
Other Education Services
Explore some of the services we offer in our education division.
Enrollment Management
Our skilled enrollment specialists stand ready to deliver guided, student-centric enrollment support. As ambassadors of your school and degree/certificate programs, we take special care to provide comprehensive admissions counseling and detailed, actionable information to current and prospective students— all designed to drive, maintain and increase enrollment numbers for our partner institutions.
Student Retention
With an overall mission to help schools increase completion rates and protect revenues, our persistence & retention counseling specialists engage students with timely guidance and motivational resources. Using scheduled touchpoints and activity/performance-based markers, our team highlights crucial moments when your students may need extra support to focus, persevere and graduate.
Financial Aid Support
Knowledgeable financial aid specialists offer individualized consultation services that are designed to provide students with a clear understanding of the application process, prerequisites and available resources. All guidance and recommendations are tailored to student’s unique financial circumstances.
Other Solutions
The solutions provided by AnswerNet Education Services doesn’t end with enrollment and financial aid. We’ll do whatever it takes to make sure your institution succeeds in all areas – such as emergency alerts, compliance hotlines, facilities management, alumni services, and technical support.
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