San Jose Medical Answering Services

Keep your patients' information safe and secure


Experienced, Friendly, Trusted Professionals

The Bay Area has one of the largest and densest populations in all of California. Local medical offices like yours are no doubt in need of a San Jose Medical Answering Service. AnswerNet’s team is equipped with the expertise needed to handle answering service programs for organizations within the healthcare industry. 

Although AnswerNet includes a vast network of call centers for businesses large and small, we know the need for localized services. With four locations across the state (in Irwindale, Sacramento, Santa Rosa, and Stockton), you can also feel safe in the knowledge that your callers will be helped by local professionals.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Appointment Setting

Are your phone lines busy? If you’re in need of an answering service that prides itself on speed and professionalism, our team is one of the best in the business.

Our offerings include San Jose medical appointment scheduling services to meet the needs of your facility. Our team oversees appointments and even provides reminders of your patients’ upcoming visits. We efficiently manage the schedule at your office and lower the number of missed bookings.

Prepared Agents

Our welcoming, knowledgeable representatives go through a demanding training program. We make sure that your calls are handled with the best level of effectiveness and professionalism possible, around the clock.

With the help of our Learning Management System, we can also train our agents on the needs of your practice. We act as an extension of your business so that when we connect with patients, they get the care they deserve – and you expect.

Additionally, we always prefer to utilize our nearest agents to your location. We’ll make sure the team working on your program will have necessary knowledge of San Jose and the surrounding region.


Our agents must maintain compliance with HIPAA/HITech laws as well as complex regulatory bodies. All AnswerNet employees are required to sign a confidentiality agreement.

All call centers comply with HIPAA regulations, and staff members have received training on these procedures.

Additionally, all data is stored in the cloud, which means your patient’s data is safe with us.

Stay in Touch

Not only do we have facilities in the San Jose region, AnswerNet operates 31 contact centers across the United States and Canada. We are equipped in the event of a disaster to ensure your calls immediately reroute to the next available facility with minimal downtime. This safeguards your important data and keeps your practice in constant communication with your patients.

Every single AnswerNet facility includes a rollover strategy and failsafe system in the unlikely event that an outage or unforeseen disaster occurs.

We Can Help With...

  • 24/7/365 Service (no matter what!)
  • Range of Payment Options Available
  • Customizable Services
  • Numerous Facilities to Keep You Connected
  • Advanced Security and Compliance
  • Easy Integration with Your Current Technology
  • Local and Toll-Free Numbers Provided

Are you ready to upgrade your Medical Answering Service?

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