Live Telephone Answering Services 24/7
Improve caller satisfaction, reduce payroll costs, and grow your business.
24/7/365
Live Answering
U.S. Based Agents
Custom Call Handling
English, French and Spanish
PCI DSS & HIPAA Compliant
Industry Expertise
See why more than 10,000 clients love our services!
Excellent 4.5 out of 5
- Fill out the form to request a free consultation
We Serve All Industries
From startups to Fortune 500s, we provide tailored call answering solutions for every industry’s unique needs. How can we customize a solution for you?
Get Started Today
Medical
Legal
Small Business
Construction
HVAC
Property Management
Utilities
Insurance
Finance
Energy
Nonprofit
Integrations
Effortlessly integrate with
your existing business tools and platforms
Our telephone answering service is precisely calibrated
to meet the unique needs and challenges of businesses across all sectors.
BOOST EFFICIENCY
Leverage API integrations
for streamlined customer interactions.
Request a Custom Quote
What Customers Say About Us
Our award-winning service continues to earn our clients’ trust.
5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond…
George
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive…
Candice West
Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous…
Tom Eckert
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana…
Carol
Quality Our Customers Require
…we’ve had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
See More Reviews on Trustpilot
Frequently asked questions
Explore how our specialized solutions can empower your financial business
and pave the way for your journey to success.
An answering service is a professional call-handling solution where trained agents answer calls on your behalf. Agents follow custom scripts to maintain your brand’s voice while managing inquiries, scheduling appointments, processing orders, and more.
How much does an answering service cost?
Pricing depends on call volume, service features, and level of customization needed. We offer flexible, month-to-month plans to fit businesses of all sizes. Whether you need basic message-taking or full-scale customer support, we’ll provide a custom quote to match your needs.
How do I know if I need an answering service?
If you’re missing calls, struggling with high call volumes, or needing after-hours support, an answering service is a game-changer. Businesses benefit from professional call handling, improved customer service, and increased efficiency—all without the cost of hiring in-house staff. If customer calls are being missed, rushed, or mishandled, it’s time to consider an answering service.
Is an answering service customizable?
Absolutely! Our call scripts, message handling, dispatching, and response protocols are all tailored to your business. You decide how calls are answered, what information is collected, and how messages are delivered (SMS, email, portal, etc.). We ensure every call reflects your brand and meets your specific requirements.
Will an answering service service fit into my current infrastructure?
Yes! We integrate seamlessly with Salesforce, Zendesk, Calendly, HubSpot, Shopify, and other business tools. Our system works alongside your existing workflows, so you get real-time access to call logs, recordings, and reports through our client portal. Whether you need CRM integration or simple message forwarding, we adapt to your setup.
Compliance & Certifications
If you’re looking for a safe and secure contact center, look no further.
