Call Answering Services
Don't just answer the phone,
make a connection
Our 24/7 live phone answering service ensures every call is handled professionally, preserving your brand’s reputation and capturing every opportunity.
A Phone Answering Service Designed for You
Experience 24/7, overflow, & after hours answering service features that will distinguish your business from the herd
24/7 Availability
Never miss an important call. 24/7 answering service agents monitor and respond to incoming calls, guaranteeing smooth communication anytime.
Customized Messaging
Tailor your communication. Craft call answering scripts that emphasize your brand, providing a consistent and engaging experience for callers.
Client Portal
Utilize a truly integrated platform. Our portal gives you easy access to view messages, reports & recordings for full campaign visibility in real time.
Dispatching
Handle urgency with care. Our dispatch services cover you 24/7. Agents take detailed, accurate messages and dispatch to pre-selected personnel.
Omni-Channel Response
Stay informed your way. We respond quickly through SMS, email, live chat, or over the phone, keeping you connected and in control.
Industry Expertise
Expand your knowledge base. With over 10,000 clients and specialty division agents, you can trust we have experience in your industry niche.
Are you missing calls or struggling after hours? Get 24/7 customized answering and personalized service to improve your customer experience.
Integrations
Effortlessly integrate with
your existing business tools and platforms
Our telephone answering service is precisely calibrated
to meet the unique needs and challenges of businesses across all sectors.
for streamlined customer interactions.
Customizable Features to Benefit your Business
Optimize your business with AnswerNet’s industry-leading telephone answering service benefits.
Tailored Call Answering Services
Custom scripts and call handling instructions.
Month-to-Month Options
Flexibility at its best.
Uninterrupted Service
Round-the-clock reliability.
Lightning-Fast Response
Instant solutions for calling customers.
PCI-DSS Compliance
Process payments with ironclad security.
Need flexible, secure, and reliable call answering with fast response times and custom scripts?
5 Year Customer
AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond...
George
Highly recommend!
I am very happy with AnswerNet Great Falls/ Billings group and my account rep Jen Shingley. They are super responsive...
Candice West
Top-Notch, Professional Service
Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous...
Tom Eckert
Responsive
AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana...
Carol
Quality Our Customers Require
...we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs.
Laura Albrecht
Frequently asked questions
Explore our FAQ for insights on enhancing customer engagement and boosting your business growth with AnswerNet’s innovative call center services.
Telephone Answering Service is a dedicated business solution in which a 3rd party vendor, like AnswerNet, handles and manages the incoming calls on behalf of the business.
The main benefits of a dedicated Telephone Answering Service are cost efficiency, scalability, increased revenue, improved CX and compliance for industries that require strict regulations (HIPAA/PCI-DSS).
AnswerNet provides an a-la-carte array of services that results in affordable plans and payment only for services that are actually utilized rather than pre-set packages. AnswerNet’s vast experience and strong reputation of 25+ years in the field also play a major factor.
AnswerNet supports most industries including: healthcare, legal, HVAC, property management, utilities, government, construction, energy, plumbing, non-profits and more.
Yes, AnswerNet is headquartered in PA, with local call-centers across the US and Canada.
Yes, AnswerNet fully supports outbound call services supporting telemarketing, appointment setting, market research, event registration, lead generation and more.
Yes, AnswerNet is 100% HIPAA compliant and is fully capable of supporting various healthcare-related solutions requiring this strict compliance.
Yes, AnswerNet is PCI-DSS compliant and is capable of offering payment processing and data-handling solutions requiring this type of compliance.
Still have questions?
Can’t find the answer you’re looking for? Please contact our customer service.
Get in Touch with Our Service Experts
Personalized Coverage at a Budget-Friendly Price
Our team is ready to provide you with all the information about our call center solutions. Fill out the form, and one of our service experts will reach out to discuss a personalized plan with you.
31 Skilled
Call Centers
125M Contacts Per Year
10K+ Happy Clients
- Fill out the form to request a free consultation
